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Article: Toward a hybrid model for usability resource allocation in industrial software product development

TitleToward a hybrid model for usability resource allocation in industrial software product development
Authors
Duffy, CMDuffy, VGYen, BPC
Issue Date2007
PublisherJohn Wiley & Sons, Inc. The Journal's web site is located at http://www3.interscience.wiley.com/cgi-bin/jhome/38903
Citation
Human Factors And Ergonomics In Manufacturing, 2007, v. 17 n. 3, p. 245-262 How to Cite?
DOI: http://dx.doi.org/10.1002/hfm.20072
AbstractThe organizational aspects of user-centered software development in a financial services company are presented. The financial services industry sector is one of the industrial sectors to embark on the development of computer software as a consumer product. The nature of business in the service sector predisposes it to encounter difficulties in developing software aimed at meeting customer demands. Lack of familiarity and experience with the product design and implementation processes, as well as reliance on usability for acceptance, are major obstacles encountered. Difficulties, insights, and lessons learned regarding organizational ergonomics issues faced by a user-centered design group are provided, and a hybrid resource distribution model is proposed to guide other service sector companies in their future software development efforts. © 2007 Wiley Periodicals, Inc.
Persistent Identifierhttp://hdl.handle.net/10722/85743
ISSN
1090-8471
2023 Impact Factor: 2.2
2023 SCImago Journal Rankings: 0.678
ISI Accession Number ID
WOS:000245642400002
References
References in Scopus

 

DC FieldValueLanguage
dc.contributor.authorDuffy, CMen_HK
dc.contributor.authorDuffy, VGen_HK
dc.contributor.authorYen, BPCen_HK
dc.date.accessioned2010-09-06T09:08:43Z-
dc.date.available2010-09-06T09:08:43Z-
dc.date.issued2007en_HK
dc.identifier.citationHuman Factors And Ergonomics In Manufacturing, 2007, v. 17 n. 3, p. 245-262en_HK
dc.identifier.issn1090-8471en_HK
dc.identifier.urihttp://hdl.handle.net/10722/85743-
dc.description.abstractThe organizational aspects of user-centered software development in a financial services company are presented. The financial services industry sector is one of the industrial sectors to embark on the development of computer software as a consumer product. The nature of business in the service sector predisposes it to encounter difficulties in developing software aimed at meeting customer demands. Lack of familiarity and experience with the product design and implementation processes, as well as reliance on usability for acceptance, are major obstacles encountered. Difficulties, insights, and lessons learned regarding organizational ergonomics issues faced by a user-centered design group are provided, and a hybrid resource distribution model is proposed to guide other service sector companies in their future software development efforts. © 2007 Wiley Periodicals, Inc.en_HK
dc.languageengen_HK
dc.publisherJohn Wiley & Sons, Inc. The Journal's web site is located at http://www3.interscience.wiley.com/cgi-bin/jhome/38903en_HK
dc.relation.ispartofHuman Factors and Ergonomics In Manufacturingen_HK
dc.rightsHuman Factors and Ergonomics in Manufacturing. Copyright © John Wiley & Sons, Inc.en_HK
dc.titleToward a hybrid model for usability resource allocation in industrial software product developmenten_HK
dc.typeArticleen_HK
dc.identifier.openurlhttp://library.hku.hk:4550/resserv?sid=HKU:IR&issn=1090-8471&volume=17&spage=245&epage=262&date=2007&atitle=Toward+a+Hybrid+Model+for+Usability+Resource+Allocation+in+Industrial+Software+Product+Developmenten_HK
dc.identifier.emailYen, BPC: benyen@hkucc.hku.hken_HK
dc.identifier.authorityYen, BPC=rp01121en_HK
dc.description.naturelink_to_subscribed_fulltext-
dc.identifier.doi10.1002/hfm.20072en_HK
dc.identifier.scopuseid_2-s2.0-34247474768en_HK
dc.identifier.hkuros132820en_HK
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-34247474768&selection=ref&src=s&origin=recordpageen_HK
dc.identifier.volume17en_HK
dc.identifier.issue3en_HK
dc.identifier.spage245en_HK
dc.identifier.epage262en_HK
dc.identifier.eissn1520-6564-
dc.identifier.isiWOS:000245642400002-
dc.publisher.placeUnited Statesen_HK
dc.identifier.scopusauthoridDuffy, CM=16241137900en_HK
dc.identifier.scopusauthoridDuffy, VG=7007049892en_HK
dc.identifier.scopusauthoridYen, BPC=7102564239en_HK
dc.identifier.issnl1090-8471-

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