Workforce information needs for vocational guidance system design

Abstract

This paper proposes a framework for career information management and guidance systems (CIMGS) to support career decision-making by providing relevant career information and recommending suitable training courses based on individuals' characteristics. A survey was conducted to collect user requirements and opinions regarding the difficulties in identifying employees' relevant career information. The findings demonstrated that users' subject knowledge at work and age affects their information-seeking behaviors, thus, the system requirements. Further, we identify three underlying factors affecting individuals' career decisions, i.e., opinions from other individuals; abilities, affections, and career plans; and personalities and family influences. The four factors that influence training decisions are information perceived, physical constraints, affections, and resources.