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Article: Examining the utility and usability of mobile instant messaging in a graduate-level course: A usefulness theoretical perspective
Title | Examining the utility and usability of mobile instant messaging in a graduate-level course: A usefulness theoretical perspective |
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Authors | |
Keywords | mobile instant messaging Affordance Teaching and Learning |
Issue Date | 2019 |
Publisher | ASCILITE. The Journal's web site is located at http://www.ascilite.org.au/ajet/ajet.html |
Citation | Australasian Journal of Educational Technology, 2019, v. 35 n. 4, p. 128-143 How to Cite? |
Abstract | This study examined the usefulness of a mobile instant messaging (MIM) tool to support teaching and learning. Taking a usefulness theoretical perspective, we examined in detail the utility and usability of using WeChat in a postgraduate-level course. Multiple types of data were collected and analysed, including MIM interaction records, questionnaire surveys and semi-structured interviews. The results show that, overall, MIM can be utilised in a variety of ways to support teaching and learning. These include promoting transmissive, demonstrative, dialogic, journaling, helpline and notebook activities. We also found MIM to be particularly suitable for promoting affective social presence (expression of emotions, self-disclosure) and cohesive social presence (phatics, vocative). Four specific technological attributes of MIM that facilitated information sharing among students were reported. Implications for practice and research, including challenges and possible solutions, are proposed, followed by a discussion of the study’s limitations and suggestions for future research. |
Persistent Identifier | http://hdl.handle.net/10722/291186 |
ISSN | 2023 Impact Factor: 3.3 2023 SCImago Journal Rankings: 1.000 |
DC Field | Value | Language |
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dc.contributor.author | TANG, Y | - |
dc.contributor.author | Hew, KF | - |
dc.date.accessioned | 2020-11-07T13:53:27Z | - |
dc.date.available | 2020-11-07T13:53:27Z | - |
dc.date.issued | 2019 | - |
dc.identifier.citation | Australasian Journal of Educational Technology, 2019, v. 35 n. 4, p. 128-143 | - |
dc.identifier.issn | 1449-3098 | - |
dc.identifier.uri | http://hdl.handle.net/10722/291186 | - |
dc.description.abstract | This study examined the usefulness of a mobile instant messaging (MIM) tool to support teaching and learning. Taking a usefulness theoretical perspective, we examined in detail the utility and usability of using WeChat in a postgraduate-level course. Multiple types of data were collected and analysed, including MIM interaction records, questionnaire surveys and semi-structured interviews. The results show that, overall, MIM can be utilised in a variety of ways to support teaching and learning. These include promoting transmissive, demonstrative, dialogic, journaling, helpline and notebook activities. We also found MIM to be particularly suitable for promoting affective social presence (expression of emotions, self-disclosure) and cohesive social presence (phatics, vocative). Four specific technological attributes of MIM that facilitated information sharing among students were reported. Implications for practice and research, including challenges and possible solutions, are proposed, followed by a discussion of the study’s limitations and suggestions for future research. | - |
dc.language | eng | - |
dc.publisher | ASCILITE. The Journal's web site is located at http://www.ascilite.org.au/ajet/ajet.html | - |
dc.relation.ispartof | Australasian Journal of Educational Technology | - |
dc.rights | This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. | - |
dc.subject | mobile instant messaging | - |
dc.subject | Affordance | - |
dc.subject | Teaching and Learning | - |
dc.title | Examining the utility and usability of mobile instant messaging in a graduate-level course: A usefulness theoretical perspective | - |
dc.type | Article | - |
dc.identifier.email | Hew, KF: kfhew@hku.hk | - |
dc.identifier.authority | Hew, KF=rp01873 | - |
dc.description.nature | published_or_final_version | - |
dc.identifier.doi | 10.14742/ajet.4571 | - |
dc.identifier.scopus | eid_2-s2.0-85071741195 | - |
dc.identifier.hkuros | 318608 | - |
dc.identifier.volume | 35 | - |
dc.identifier.issue | 4 | - |
dc.identifier.spage | 128 | - |
dc.identifier.epage | 143 | - |
dc.publisher.place | Australia | - |
dc.identifier.issnl | 1449-3098 | - |