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Conference Paper: Talented (vs. Hard-working) Is Machine-like: Impact of Service Employee Performance Attribution on Relationship Expectation
Title | Talented (vs. Hard-working) Is Machine-like: Impact of Service Employee Performance Attribution on Relationship Expectation |
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Authors | |
Issue Date | 2018 |
Citation | 47th Annual Conference of the European Marketing Academy (EMAC 2018), Glasgow, UK, 29 May-1 June 2018 How to Cite? |
Description | Parallel Session 4 - PS4.08: Consumer Behaviour - Dehumanisation & Consumer Wellbeing |
Persistent Identifier | http://hdl.handle.net/10722/259974 |
DC Field | Value | Language |
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dc.contributor.author | Leung, FF | - |
dc.contributor.author | Kim, S | - |
dc.contributor.author | Tse, C | - |
dc.date.accessioned | 2018-09-03T04:21:53Z | - |
dc.date.available | 2018-09-03T04:21:53Z | - |
dc.date.issued | 2018 | - |
dc.identifier.citation | 47th Annual Conference of the European Marketing Academy (EMAC 2018), Glasgow, UK, 29 May-1 June 2018 | - |
dc.identifier.uri | http://hdl.handle.net/10722/259974 | - |
dc.description | Parallel Session 4 - PS4.08: Consumer Behaviour - Dehumanisation & Consumer Wellbeing | - |
dc.language | eng | - |
dc.relation.ispartof | European Marketing Academy Conference, EMAC 2018 | - |
dc.title | Talented (vs. Hard-working) Is Machine-like: Impact of Service Employee Performance Attribution on Relationship Expectation | - |
dc.type | Conference_Paper | - |
dc.identifier.email | Kim, S: sarakim@hku.hk | - |
dc.identifier.authority | Kim, S=rp01613 | - |
dc.identifier.hkuros | 288706 | - |