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Conference Paper: Talented (vs. Hard-working) Is Machine-like: Impact of Service Employee Performance Attribution on Relationship Expectation

TitleTalented (vs. Hard-working) Is Machine-like: Impact of Service Employee Performance Attribution on Relationship Expectation
Authors
Leung, FFKim, STse, C
Issue Date2018
Citation
47th Annual Conference of the European Marketing Academy (EMAC 2018), Glasgow, UK, 29 May-1 June 2018 How to Cite?
DescriptionParallel Session 4 - PS4.08: Consumer Behaviour - Dehumanisation & Consumer Wellbeing
Persistent Identifierhttp://hdl.handle.net/10722/259974

 

DC FieldValueLanguage
dc.contributor.authorLeung, FF-
dc.contributor.authorKim, S-
dc.contributor.authorTse, C-
dc.date.accessioned2018-09-03T04:21:53Z-
dc.date.available2018-09-03T04:21:53Z-
dc.date.issued2018-
dc.identifier.citation47th Annual Conference of the European Marketing Academy (EMAC 2018), Glasgow, UK, 29 May-1 June 2018-
dc.identifier.urihttp://hdl.handle.net/10722/259974-
dc.descriptionParallel Session 4 - PS4.08: Consumer Behaviour - Dehumanisation & Consumer Wellbeing-
dc.languageeng-
dc.relation.ispartofEuropean Marketing Academy Conference, EMAC 2018-
dc.titleTalented (vs. Hard-working) Is Machine-like: Impact of Service Employee Performance Attribution on Relationship Expectation-
dc.typeConference_Paper-
dc.identifier.emailKim, S: sarakim@hku.hk-
dc.identifier.authorityKim, S=rp01613-
dc.identifier.hkuros288706-

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