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Conference Paper: “I can go on holiday now…”: Engagement and rapport building in call centre discourse

Title“I can go on holiday now…”: Engagement and rapport building in call centre discourse
Authors
Hui, SY
Issue Date2010
Citation
The 12th New Zealand Language and Society Conference, Auckland, New Zealand, 22-23 November 2010. How to Cite?
Persistent Identifierhttp://hdl.handle.net/10722/224543

 

DC FieldValueLanguage
dc.contributor.authorHui, SY-
dc.date.accessioned2016-04-07T04:01:07Z-
dc.date.available2016-04-07T04:01:07Z-
dc.date.issued2010-
dc.identifier.citationThe 12th New Zealand Language and Society Conference, Auckland, New Zealand, 22-23 November 2010.-
dc.identifier.urihttp://hdl.handle.net/10722/224543-
dc.languageeng-
dc.relation.ispartofNew Zealand Language and Society Conference-
dc.title“I can go on holiday now…”: Engagement and rapport building in call centre discourse-
dc.typeConference_Paper-
dc.identifier.emailHui, SY: jonhui@hku.hk-
dc.identifier.hkuros190886-
dc.publisher.placeAuckland, New Zealand-

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