Browsing by Author Mandelbaum, Avishai

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TitleAuthor(s)Issue Date
 
Statistical analysis of a telephone call center: A queueing-science perspective
Journal:Journal of the American Statistical Association
Brown, LawrenceGans, NoahMandelbaum, AvishaiSakov, AnatShen, HaipengZeltyn, SergeyZhao, Linda
2005
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