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| Title | Author(s) | Issue Date | |
|---|---|---|---|
On the modeling and forecasting of call center arrivals Proceeding/Conference:Proceedings - Winter Simulation Conference | 2012 |
| Title | Author(s) | Issue Date | |
|---|---|---|---|
On the modeling and forecasting of call center arrivals Proceeding/Conference:Proceedings - Winter Simulation Conference | 2012 |