Browsing by Author Hui, SY

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TitleAuthor(s)Issue DateViews
 
2014
186
 
2015
177
 
2015
66
 
2018
42
 
2018
33
 
2018
40
 
2018
33
 
2018
79
 
2016
183
 
2013
132
 
2016
219
 
“I can go on holiday now…”: Engagement and rapport building in call centre discourse
Proceeding/Conference:New Zealand Language and Society Conference
2010
61
 
“I was so angry, it was unbelievable…”: a comparison of written and spoken customer service complaints
Book:Globalization, communication and the workplace: talking across the world
2010
108
 
2017
87
 
2012
205
 
2020
31
 
2019
68
 
2017
185
 
2015
133
 
Two faces of silence
Proceeding/Conference:New Zealand Discourse Conference (NZDC)
2011
136