Browsing by Author Huang, Jianhua Z.

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Showing results 1 to 14 of 14
TitleAuthor(s)Issue DateViews
 
2012
 
Analysis of call centre arrival data using singular value decomposition
Journal:Applied Stochastic Models in Business and Industry
2005
55
Applications of Functional Dynamic Factor Models
Proceeding/Conference:Springer Proceedings in Mathematics and Statistics
2013
 
2010
55
 
2013
55
Forecasting and dynamic updating of uncertain arrival rates to a call center
Proceeding/Conference:2007 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI
2007
 
2008
36
 
2004
76
 
2012
40
 
Interday forecasting and intraday updating of call center arrivals
Journal:Manufacturing and Service Operations Management
2008
87
 
2013
42
 
2008
 
2009
 
2013
52