Browsing by Author HUI, SY

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TitleAuthor(s)Issue DateViews
 
2014
193
 
2015
178
 
2015
68
 
2018
42
 
2018
33
 
2018
41
 
2018
33
 
2018
79
 
2016
189
 
2013
134
 
2016
221
 
“I can go on holiday now…”: Engagement and rapport building in call centre discourse
Proceeding/Conference:New Zealand Language and Society Conference
2010
64
 
“I was so angry, it was unbelievable…”: a comparison of written and spoken customer service complaints
Book:Globalization, communication and the workplace: talking across the world
2010
108
 
2017
87
 
2012
211
 
2020
33
 
2019
76
 
2017
187
 
2015
137
 
Two faces of silence
Proceeding/Conference:New Zealand Discourse Conference (NZDC)
2011
138