Showing results 3 to 4 of 4
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Title | Author(s) | Issue Date | Views | |
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Soothing the unsatisfied or pleasing the satisfied? The effects of managerial responses to positive versus negative reviews on customer ratings and financial performance Journal:Journal of the Academy of Marketing Science | 1-Mar-2024 | |||
Teaching talk for thinking: The efficacy of a peer talk teaching program for improving group thinking Journal:Thinking Skills and Creativity | 1-Jul-2023 |