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Conference Paper: Service Relationship Building Process: Does the Customer-Employee Relationship Matter?

TitleService Relationship Building Process: Does the Customer-Employee Relationship Matter?
Authors
Yim, BCKTse, DKCChan, W
Issue Date2005
Citation
AMA SERVSIG Research Conference, 2005 How to Cite?
Persistent Identifierhttp://hdl.handle.net/10722/112226

 

DC FieldValueLanguage
dc.contributor.authorYim, BCKen_HK
dc.contributor.authorTse, DKCen_HK
dc.contributor.authorChan, Wen_HK
dc.date.accessioned2010-09-26T03:23:03Z-
dc.date.available2010-09-26T03:23:03Z-
dc.date.issued2005en_HK
dc.identifier.citationAMA SERVSIG Research Conference, 2005-
dc.identifier.urihttp://hdl.handle.net/10722/112226-
dc.languageengen_HK
dc.relation.ispartofAMA SERVSIG Research Conferenceen_HK
dc.titleService Relationship Building Process: Does the Customer-Employee Relationship Matter?en_HK
dc.typeConference_Paperen_HK
dc.identifier.emailYim, BCK: yim@business.hku.hken_HK
dc.identifier.emailTse, DKC: davidtse@business.hku.hken_HK
dc.identifier.emailChan, W: kimmywa@business.hku.hken_HK
dc.identifier.authorityYim, BCK=rp01122en_HK
dc.identifier.authorityTse, DKC=rp01100en_HK
dc.identifier.hkuros107854en_HK

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