Effect of Coalignment of Service Strategy on Service Performance Metrics and Firm Performance Outcomes: An Integrative and Contingency Approach

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Grant Data
Project Title
Effect of Coalignment of Service Strategy on Service Performance Metrics and Firm Performance Outcomes: An Integrative and Contingency Approach
Principal Investigator
Professor Yim, Bennett Chi Kin   (Principal Investigator (PI))
Co-Investigator(s)
Professor Tam Kar Yan   (Co-Investigator)
Professor Tse David Kwai Che   (Co-Investigator)
Duration
40
Start Date
2007-09-01
Amount
714520
Conference Title
Effect of Coalignment of Service Strategy on Service Performance Metrics and Firm Performance Outcomes: An Integrative and Contingency Approach
Presentation Title
Keywords
coalignment, contingency approach, performance metrics, service strategy
Discipline
Business and Management Studies (including Accounting) (Obsolete)
Panel
Humanities & Social Sciences (H)
HKU Project Code
HKU 752807H
Grant Type
General Research Fund (GRF)
Funding Year
2007
Status
Completed