Effect of Coalignment of Service Strategy on Service Performance Metrics and Firm Performance Outcomes: An Integrative and Contingency Approach


Grant Data
Project Title
Effect of Coalignment of Service Strategy on Service Performance Metrics and Firm Performance Outcomes: An Integrative and Contingency Approach
Principal Investigator
Professor Yim, Bennett Chi Kin   (Principal investigator)
Co-Investigator(s)
Professor Tam Kar Yan   (Co-Investigator)
Professor Tse David Kwai Che   (Co-Investigator)
Duration
40
Start Date
2007-09-01
Completion Date
2010-12-31
Amount
714520
Conference Title
Presentation Title
Keywords
service strategy, coalignment, performance metrics, contingency approach
Discipline
Business and Management Studies (including Accounting) (Obsolete)
Panel
Humanities & Social Sciences (H)
Sponsor
RGC General Research Fund (GRF)
HKU Project Code
HKU 752807H
Grant Type
General Research Fund (GRF)
Funding Year
2007/2008
Status
Completed