Managing change in the Hong Kong library environment

Abstract

Purpose - The purpose of this article is to employ four library case studies to determine how changes can be made more successfully. Design/methodology/approach - The article employs a list of five basic change management principles suggested by Team Technology to measure the effectiveness of what happened in our library. Research limitations/implications - The principles themselves are fairly simple and are not meant to be either qualitative or quantitative research tools. Practical implications - It would seem that if the five basic change management principles were followed, libraries would be more successful in the management of those changes that they must pursue to keep vibrant and alive. Originality/value - This paper is a personal view of the four changes which were successfully implemented but which did cause angst among staff members. The value of managers paying attention to the list of change management principles is demonstrated.