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postgraduate thesis: A study of the service quality in property management companies

TitleA study of the service quality in property management companies
Authors
Issue Date2003
PublisherThe University of Hong Kong (Pokfulam, Hong Kong)
Citation
Yau, K. [游錦輝]. (2003). A study of the service quality in property management companies. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b4389558
DegreeMaster of Housing Management
SubjectReal estate management - China - Hong Kong.
Total quality management - China - Hong Kong.
ISO 9001 Standard.
Consumer satisfaction - China - Hong Kong.
Dept/ProgramHousing Management
Persistent Identifierhttp://hdl.handle.net/10722/65343
HKU Library Item IDb4389558

 

DC FieldValueLanguage
dc.contributor.authorYau, Kam-fai.-
dc.contributor.author游錦輝.-
dc.date.issued2003-
dc.identifier.citationYau, K. [游錦輝]. (2003). A study of the service quality in property management companies. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b4389558-
dc.identifier.urihttp://hdl.handle.net/10722/65343-
dc.languageeng-
dc.publisherThe University of Hong Kong (Pokfulam, Hong Kong)-
dc.relation.ispartofHKU Theses Online (HKUTO)-
dc.rightsThe author retains all proprietary rights, (such as patent rights) and the right to use in future works.-
dc.rightsThis work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.-
dc.source.urihttp://hub.hku.hk/bib/B4389558X-
dc.subject.lcshReal estate management - China - Hong Kong.-
dc.subject.lcshTotal quality management - China - Hong Kong.-
dc.subject.lcshISO 9001 Standard.-
dc.subject.lcshConsumer satisfaction - China - Hong Kong.-
dc.titleA study of the service quality in property management companies-
dc.typePG_Thesis-
dc.identifier.hkulb4389558-
dc.description.thesisnameMaster of Housing Management-
dc.description.thesislevelMaster-
dc.description.thesisdisciplineHousing Management-
dc.description.naturepublished_or_final_version-
dc.identifier.doi10.5353/th_b4389558-
dc.date.hkucongregation2004-
dc.identifier.mmsid991029418949703414-

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