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Conference Paper: Attention Constraints and Financial Inclusion

TitleAttention Constraints and Financial Inclusion
Authors
Issue Date2022
PublisherShanghai Advanced Institute of Finance (SAIF).
Citation
2022 China International Conference in Finance How to Cite?
AbstractWe show that attention constraints of decision makers function as barriers to financial inclusion. Using administrative data on retail loan screening processes, we find that loan officers exert less effort reviewing applicants from unattractive social or economic backgrounds and reject them more frequently than justified by credit quality. More importantly, when quasi-random workload variations tighten officer attention constraints, unattractive applicants receive even worse treatment—review-time halves and approval rates drop by approximately 40%—while attractive applicants are not affected. Our findings suggest that financial technologies that reduce information-processing costs may promote more balanced financial access.
Persistent Identifierhttp://hdl.handle.net/10722/319457

 

DC FieldValueLanguage
dc.contributor.authorZhou, Y-
dc.contributor.authorHuang, B-
dc.contributor.authorLi, J-
dc.contributor.authorLin, TC-
dc.contributor.authorTai, M-
dc.date.accessioned2022-10-14T05:13:40Z-
dc.date.available2022-10-14T05:13:40Z-
dc.date.issued2022-
dc.identifier.citation2022 China International Conference in Finance-
dc.identifier.urihttp://hdl.handle.net/10722/319457-
dc.description.abstractWe show that attention constraints of decision makers function as barriers to financial inclusion. Using administrative data on retail loan screening processes, we find that loan officers exert less effort reviewing applicants from unattractive social or economic backgrounds and reject them more frequently than justified by credit quality. More importantly, when quasi-random workload variations tighten officer attention constraints, unattractive applicants receive even worse treatment—review-time halves and approval rates drop by approximately 40%—while attractive applicants are not affected. Our findings suggest that financial technologies that reduce information-processing costs may promote more balanced financial access.-
dc.languageeng-
dc.publisherShanghai Advanced Institute of Finance (SAIF). -
dc.relation.ispartof2022 China International Conference in Finance-
dc.titleAttention Constraints and Financial Inclusion-
dc.typeConference_Paper-
dc.identifier.emailZhou, Y: yiyuanzh@HKUCC-COM.hku.hk-
dc.identifier.emailLin, TC: chunlin@hku.hk-
dc.identifier.emailTai, M: taimzh@hku.hk-
dc.identifier.authorityLin, TC=rp01077-
dc.identifier.authorityTai, M=rp02295-
dc.identifier.hkuros339398-
dc.publisher.placeShanghai, China-

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