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Article: Impact of self‐service technology in designing a service delivery system

TitleImpact of self‐service technology in designing a service delivery system
Authors
WANG, JMa, LXue, WKuo, YH
Issue Date2022
Citation
Production and Operations Management, 2022 How to Cite?
DOI: http://dx.doi.org/10.1111/poms.13797
Persistent Identifierhttp://hdl.handle.net/10722/317355
ISI Accession Number ID
WOS:000826786100001

 

DC FieldValueLanguage
dc.contributor.authorWANG, J-
dc.contributor.authorMa, L-
dc.contributor.authorXue, W-
dc.contributor.authorKuo, YH-
dc.date.accessioned2022-10-07T10:19:01Z-
dc.date.available2022-10-07T10:19:01Z-
dc.date.issued2022-
dc.identifier.citationProduction and Operations Management, 2022-
dc.identifier.urihttp://hdl.handle.net/10722/317355-
dc.languageeng-
dc.relation.ispartofProduction and Operations Management-
dc.titleImpact of self‐service technology in designing a service delivery system-
dc.typeArticle-
dc.identifier.emailKuo, YH: yhkuo@hku.hk-
dc.identifier.authorityKuo, YH=rp02314-
dc.identifier.doi10.1111/poms.13797-
dc.identifier.hkuros337567-
dc.identifier.isiWOS:000826786100001-

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