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postgraduate thesis: Customer loyalty in Hong Kong's cellular market: an integrated framework and empirical study

TitleCustomer loyalty in Hong Kong's cellular market: an integrated framework and empirical study
Authors
Wan, Ching-gee.溫靜之.
Issue Date2003
PublisherThe University of Hong Kong (Pokfulam, Hong Kong)
Citation
Wan, C. [溫靜之]. (2003). Customer loyalty in Hong Kong's cellular market : an integrated framework and empirical study. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b2985229
DegreeDoctor of Philosophy
SubjectCell phones - Marketing - China - Hong Kong.
Cellular telephone equipment industry - Customer services - China - Hong Kong.
Customer loyalty - China - Hong Kong.
Consumer satisfaction - China - Hong Kong.
Dept/ProgramAsian Studies
Persistent Identifierhttp://hdl.handle.net/10722/31588
HKU Library Item IDb2985229

 

DC FieldValueLanguage
dc.contributor.authorWan, Ching-gee.-
dc.contributor.author溫靜之.-
dc.date.issued2003-
dc.identifier.citationWan, C. [溫靜之]. (2003). Customer loyalty in Hong Kong's cellular market : an integrated framework and empirical study. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b2985229-
dc.identifier.urihttp://hdl.handle.net/10722/31588-
dc.languageeng-
dc.publisherThe University of Hong Kong (Pokfulam, Hong Kong)-
dc.relation.ispartofHKU Theses Online (HKUTO)-
dc.rightsThe author retains all proprietary rights, (such as patent rights) and the right to use in future works.-
dc.rightsThis work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.-
dc.source.urihttp://hub.hku.hk/bib/B29852298-
dc.subject.lcshCell phones - Marketing - China - Hong Kong.-
dc.subject.lcshCellular telephone equipment industry - Customer services - China - Hong Kong.-
dc.subject.lcshCustomer loyalty - China - Hong Kong.-
dc.subject.lcshConsumer satisfaction - China - Hong Kong.-
dc.titleCustomer loyalty in Hong Kong's cellular market: an integrated framework and empirical study-
dc.typePG_Thesis-
dc.identifier.hkulb2985229-
dc.description.thesisnameDoctor of Philosophy-
dc.description.thesislevelDoctoral-
dc.description.thesisdisciplineAsian Studies-
dc.description.naturepublished_or_final_version-
dc.description.natureabstract-
dc.description.naturetoc-
dc.identifier.doi10.5353/th_b2985229-
dc.date.hkucongregation2003-
dc.identifier.mmsid991009599249703414-

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