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Conference Paper: From usage to contribution: A synthesized typology of technology extra-role behavior

TitleFrom usage to contribution: A synthesized typology of technology extra-role behavior
Authors
Zou, Haiyun MelodyFang, YulinSun, HeshanLim, Kai H.
KeywordsTechnology extra-role behavior
Co-creation
Voluntary contribution
Citizenship behavior
Crowdsourcing
Issue Date2018
Citation
International Conference on Information Systems 2018, ICIS 2018, 2018 How to Cite?
AbstractBeyond usage, users can contribute to IT services and bring competitive advantages to IT vendors. To understand how to better mobilize the powerful user workforce, this study aims at studying user voluntary contributions in a general context of consumer IT services. Drawing on the extra-role behavior literature, this study re-examines the definition and scope of voluntary contributions. Specifically, we theorize a new term, technology extra-role behavior (TERB), and synthesize a comprehensive typology of TERB. This study has both research and practical implications.
Persistent Identifierhttp://hdl.handle.net/10722/307424

 

DC FieldValueLanguage
dc.contributor.authorZou, Haiyun Melody-
dc.contributor.authorFang, Yulin-
dc.contributor.authorSun, Heshan-
dc.contributor.authorLim, Kai H.-
dc.date.accessioned2021-11-03T06:22:34Z-
dc.date.available2021-11-03T06:22:34Z-
dc.date.issued2018-
dc.identifier.citationInternational Conference on Information Systems 2018, ICIS 2018, 2018-
dc.identifier.urihttp://hdl.handle.net/10722/307424-
dc.description.abstractBeyond usage, users can contribute to IT services and bring competitive advantages to IT vendors. To understand how to better mobilize the powerful user workforce, this study aims at studying user voluntary contributions in a general context of consumer IT services. Drawing on the extra-role behavior literature, this study re-examines the definition and scope of voluntary contributions. Specifically, we theorize a new term, technology extra-role behavior (TERB), and synthesize a comprehensive typology of TERB. This study has both research and practical implications.-
dc.languageeng-
dc.relation.ispartofInternational Conference on Information Systems 2018, ICIS 2018-
dc.subjectTechnology extra-role behavior-
dc.subjectCo-creation-
dc.subjectVoluntary contribution-
dc.subjectCitizenship behavior-
dc.subjectCrowdsourcing-
dc.titleFrom usage to contribution: A synthesized typology of technology extra-role behavior-
dc.typeConference_Paper-
dc.identifier.scopuseid_2-s2.0-85062488484-

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