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postgraduate thesis: A customer relationship management tool for sea-freight forwarders
| Title | A customer relationship management tool for sea-freight forwarders |
|---|---|
| Authors | |
| Advisors | Advisor(s):Wong, TN |
| Issue Date | 2004 |
| Publisher | The University of Hong Kong (Pokfulam, Hong Kong) |
| Citation | Chow, P. [周沛誠]. (2004). A customer relationship management tool for sea-freight forwarders. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b2950231 |
| Degree | Master of Philosophy |
| Subject | Freight forwarders. Shipping. Customer relations. Management information systems. |
| Dept/Program | Industrial and Manufacturing Systems Engineering |
| Persistent Identifier | http://hdl.handle.net/10722/30236 |
| HKU Library Item ID | b2950231 |
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.advisor | Wong, TN | - |
| dc.contributor.author | Chow, Pui-shing. | - |
| dc.contributor.author | 周沛誠. | - |
| dc.date.issued | 2004 | - |
| dc.identifier.citation | Chow, P. [周沛誠]. (2004). A customer relationship management tool for sea-freight forwarders. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b2950231 | - |
| dc.identifier.uri | http://hdl.handle.net/10722/30236 | - |
| dc.language | eng | - |
| dc.publisher | The University of Hong Kong (Pokfulam, Hong Kong) | - |
| dc.relation.ispartof | HKU Theses Online (HKUTO) | - |
| dc.rights | The author retains all proprietary rights, (such as patent rights) and the right to use in future works. | - |
| dc.rights | This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. | - |
| dc.source.uri | http://hub.hku.hk/bib/B29502317 | - |
| dc.subject.lcsh | Freight forwarders. | - |
| dc.subject.lcsh | Shipping. | - |
| dc.subject.lcsh | Customer relations. | - |
| dc.subject.lcsh | Management information systems. | - |
| dc.title | A customer relationship management tool for sea-freight forwarders | - |
| dc.type | PG_Thesis | - |
| dc.identifier.hkul | b2950231 | - |
| dc.description.thesisname | Master of Philosophy | - |
| dc.description.thesislevel | Master | - |
| dc.description.thesisdiscipline | Industrial and Manufacturing Systems Engineering | - |
| dc.description.nature | published_or_final_version | - |
| dc.description.nature | toc | - |
| dc.identifier.doi | 10.5353/th_b2950231 | - |
| dc.date.hkucongregation | 2004 | - |
| dc.identifier.mmsid | 991009065639703414 | - |