Application of quality management in a Chinese based society - Hong Kong

Abstract

Hong Kong′s current quality management philosophy can best be described as imported and experimental. This is because Hong Kong is at the interface of Eastern and Western culture, and modern quality management philosophies are at first imported from the West and implanted into the Hong Kong Subsidiaries of American and European controlled companies. Local experience in quality management is usually obtained via trial and error, and through progressive modifications. The influence of Chinese culture on quality management in Hong Kong has formed the main subject of this study. This study is to initiate the interest to develop modern quality management concepts based on Chinese culture. Some initial results suggest that Hong Kong managers have great interest in applying Chinese working principle to quality management.

香港工商企業的質量管理大部分都采用西方的質量管理概念。每當范疇擴展到建立人的優質思想和意識時，便遇到不少困難，基于上述問題，作者進行了一系列的研究，希望了解‘文化’與‘優質管理’之間的關系，并將中國的優良文化傳統應用于現代質量管理之中。研究結果顯示，‘管理哲學’是重要的一環，而我國的哲學極為豐富，作者借此文章，希望引起更多中國人在這方面的興趣，從而進行更深入地研究和推廣。