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Conference Paper: ISO 9000 and its integration with TQM

TitleISO 9000 and its integration with TQM
Authors
Liao, ZiqiCheung, Michael TowLai, Yin Ling
Issue Date1995
Citation
Ieee International Engineering Management Conference, 1995, p. 214-217 How to Cite?
AbstractThis paper explores some aspects of the ISO 9000 certification scheme, and suggests that it must be properly evaluated in the context of Total Quality Management (TQM). We show that though it provides basic guidelines for documenting work procedures and performs valuable service as a common language of quality, to be fully effective in achieving the firm's strategic objectives over time, ISO 9000 needs to be integrated with TQM.
Persistent Identifierhttp://hdl.handle.net/10722/179614

 

DC FieldValueLanguage
dc.contributor.authorLiao, Ziqien_US
dc.contributor.authorCheung, Michael Towen_US
dc.contributor.authorLai, Yin Lingen_US
dc.date.accessioned2012-12-19T10:00:43Z-
dc.date.available2012-12-19T10:00:43Z-
dc.date.issued1995en_US
dc.identifier.citationIeee International Engineering Management Conference, 1995, p. 214-217en_US
dc.identifier.urihttp://hdl.handle.net/10722/179614-
dc.description.abstractThis paper explores some aspects of the ISO 9000 certification scheme, and suggests that it must be properly evaluated in the context of Total Quality Management (TQM). We show that though it provides basic guidelines for documenting work procedures and performs valuable service as a common language of quality, to be fully effective in achieving the firm's strategic objectives over time, ISO 9000 needs to be integrated with TQM.en_US
dc.languageengen_US
dc.relation.ispartofIEEE International Engineering Management Conferenceen_US
dc.titleISO 9000 and its integration with TQMen_US
dc.typeConference_Paperen_US
dc.identifier.emailCheung, Michael Tow: tmcheung@hkucc.hku.hken_US
dc.identifier.authorityCheung, Michael Tow=rp01054en_US
dc.description.naturelink_to_subscribed_fulltexten_US
dc.identifier.scopuseid_2-s2.0-0029508973en_US
dc.identifier.spage214en_US
dc.identifier.epage217en_US
dc.identifier.scopusauthoridLiao, Ziqi=7203032568en_US
dc.identifier.scopusauthoridCheung, Michael Tow=7201897422en_US
dc.identifier.scopusauthoridLai, Yin Ling=7401511158en_US

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