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postgraduate thesis: Waiting for intelligent vertical transport systems: a comparison of the International Commerce Centre and AIATower
| Title | Waiting for intelligent vertical transport systems: a comparison of the International Commerce Centre and AIATower |
|---|---|
| Authors | |
| Issue Date | 2012 |
| Publisher | The University of Hong Kong (Pokfulam, Hong Kong) |
| Citation | Cheung, K. J. [張家偉]. (2012). Waiting for intelligent vertical transport systems : a comparison of the International Commerce Centre and AIA Tower. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b4834128 |
| Abstract | In a study of total 190 nos. of users of the Vertical Transportation System towards the Management Measures, Perceived Waiting Time and Customer Satisfaction. The users have positive respond towards the management measures, and further to the Perceived Waiting Time. But unlike previous study “waiting time” the result shows the negative relation between the Perceived Waiting Time and Customer Satisfaction in the case of ICC is limited. Instead, it is the Management Measures itself generated a significant result towards the Customer Satisfaction. |
| Degree | Master of Housing Management |
| Subject | Elevators - China - Hong Kong. Escalators - China - Hong Kong. Skyscrapers - China - Hong Kong. |
| Dept/Program | Housing Management |
| Persistent Identifier | http://hdl.handle.net/10722/174564 |
| HKU Library Item ID | b4834128 |
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Cheung, Kar-wai, Joseph. | - |
| dc.contributor.author | 張家偉. | - |
| dc.date.issued | 2012 | - |
| dc.identifier.citation | Cheung, K. J. [張家偉]. (2012). Waiting for intelligent vertical transport systems : a comparison of the International Commerce Centre and AIA Tower. (Thesis). University of Hong Kong, Pokfulam, Hong Kong SAR. Retrieved from http://dx.doi.org/10.5353/th_b4834128 | - |
| dc.identifier.uri | http://hdl.handle.net/10722/174564 | - |
| dc.description.abstract | In a study of total 190 nos. of users of the Vertical Transportation System towards the Management Measures, Perceived Waiting Time and Customer Satisfaction. The users have positive respond towards the management measures, and further to the Perceived Waiting Time. But unlike previous study “waiting time” the result shows the negative relation between the Perceived Waiting Time and Customer Satisfaction in the case of ICC is limited. Instead, it is the Management Measures itself generated a significant result towards the Customer Satisfaction. | - |
| dc.language | eng | - |
| dc.publisher | The University of Hong Kong (Pokfulam, Hong Kong) | - |
| dc.relation.ispartof | HKU Theses Online (HKUTO) | - |
| dc.rights | The author retains all proprietary rights, (such as patent rights) and the right to use in future works. | - |
| dc.rights | This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. | - |
| dc.source.uri | http://hub.hku.hk/bib/B48341289 | - |
| dc.subject.lcsh | Elevators - China - Hong Kong. | - |
| dc.subject.lcsh | Escalators - China - Hong Kong. | - |
| dc.subject.lcsh | Skyscrapers - China - Hong Kong. | - |
| dc.title | Waiting for intelligent vertical transport systems: a comparison of the International Commerce Centre and AIATower | - |
| dc.type | PG_Thesis | - |
| dc.identifier.hkul | b4834128 | - |
| dc.description.thesisname | Master of Housing Management | - |
| dc.description.thesislevel | Master | - |
| dc.description.thesisdiscipline | Housing Management | - |
| dc.description.nature | published_or_final_version | - |
| dc.identifier.doi | 10.5353/th_b4834128 | - |
| dc.date.hkucongregation | 2012 | - |
| dc.identifier.mmsid | 991033837269703414 | - |