Browsing by Author Ryder, G

Jump to: 0-9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 中
Showing results 1 to 1 of 1
TitleAuthor(s)Issue Date
 
Routing to manage resolution and waiting time in call centers with heterogeneous servers
Journal:Manufacturing and Service Operations Management
Mehrotra, VRoss, KRyder, GZhou, YP
2012
Showing results 1 to 1 of 1