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Title | Author(s) | Issue Date | |
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Do Customers and Employees Enjoy Service Participation? Synergic Effects of Self- and Other-Efficacy Journal:Journal of Marketing | 2012 |
Title | Author(s) | Issue Date | |
---|---|---|---|
Do Customers and Employees Enjoy Service Participation? Synergic Effects of Self- and Other-Efficacy Journal:Journal of Marketing | 2012 |