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Conference Paper: Network structure, ICT use and performance attitudes of knowledge workers

TitleNetwork structure, ICT use and performance attitudes of knowledge workers
Authors
Issue Date2008
Citation
16th European Conference on Information Systems, ECIS 2008, 2008 How to Cite?
AbstractIn this study, we examine the effect of social network structure and information and communication technologies (ICT) use on performance attitudes of knowledge-intensive workers in dispersed occupational communities. We first develop a theoretical framework and use it to develop a valid and reliable survey instrument. Secondly, we apply structural hole measures (constraint and efficiency) for exploring the association with ICT use and attitudes to performance. Empirical results suggest that density of knowledge workers' professional network is positively associated with ICT use whereas network efficiency is negatively correlated with ICT use at both task and communication-structure level. The findings show that social network structure measures of density, efficiency and constraint are important factors that influence patterns and frequency of ICT use by knowledge workers rather than attitudes to performance.
Persistent Identifierhttp://hdl.handle.net/10722/194475

 

DC FieldValueLanguage
dc.contributor.authorChung, KSK-
dc.contributor.authorHossain, L-
dc.date.accessioned2014-01-30T03:32:38Z-
dc.date.available2014-01-30T03:32:38Z-
dc.date.issued2008-
dc.identifier.citation16th European Conference on Information Systems, ECIS 2008, 2008-
dc.identifier.urihttp://hdl.handle.net/10722/194475-
dc.description.abstractIn this study, we examine the effect of social network structure and information and communication technologies (ICT) use on performance attitudes of knowledge-intensive workers in dispersed occupational communities. We first develop a theoretical framework and use it to develop a valid and reliable survey instrument. Secondly, we apply structural hole measures (constraint and efficiency) for exploring the association with ICT use and attitudes to performance. Empirical results suggest that density of knowledge workers' professional network is positively associated with ICT use whereas network efficiency is negatively correlated with ICT use at both task and communication-structure level. The findings show that social network structure measures of density, efficiency and constraint are important factors that influence patterns and frequency of ICT use by knowledge workers rather than attitudes to performance.-
dc.languageeng-
dc.relation.ispartof16th European Conference on Information Systems, ECIS 2008-
dc.titleNetwork structure, ICT use and performance attitudes of knowledge workers-
dc.typeConference_Paper-
dc.description.naturelink_to_subscribed_fulltext-
dc.identifier.scopuseid_2-s2.0-84870641979-

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