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Conference Paper: Exploring structural changes of the communications network during organizational crisis

TitleExploring structural changes of the communications network during organizational crisis
Authors
Issue Date2007
Citation
IFIP International Federation for Information Processing, 2007, v. 235, p. 481-486 How to Cite?
AbstractIn this study, we explore patterns of organizational communication during normal state and crisis state using e-mail communications data. We apply social networks analysis (SNA) to understand the communication behavior and its structural changes during crisis from a real-world organization's communication data. By applying SNA, we first analyze the changes of social network structures from normal organizational state to crisis state. Second, we explore the changes of different positions or roles of the organizational communication networks during the crisis. Third, we apply measures of centrality (i.e., degree, betweenness, and closeness) for studying how different structural changes in social networks correlate to organizational hierarchy during normal and crisis state. © 2007 International Federation for Information Processing.
Persistent Identifierhttp://hdl.handle.net/10722/194193
ISSN
2012 SCImago Journal Rankings: 0.103

 

DC FieldValueLanguage
dc.contributor.authorHossain, L-
dc.contributor.authorShenshen, Z-
dc.contributor.authorMurshed, SH-
dc.date.accessioned2014-01-30T03:32:17Z-
dc.date.available2014-01-30T03:32:17Z-
dc.date.issued2007-
dc.identifier.citationIFIP International Federation for Information Processing, 2007, v. 235, p. 481-486-
dc.identifier.issn1571-5736-
dc.identifier.urihttp://hdl.handle.net/10722/194193-
dc.description.abstractIn this study, we explore patterns of organizational communication during normal state and crisis state using e-mail communications data. We apply social networks analysis (SNA) to understand the communication behavior and its structural changes during crisis from a real-world organization's communication data. By applying SNA, we first analyze the changes of social network structures from normal organizational state to crisis state. Second, we explore the changes of different positions or roles of the organizational communication networks during the crisis. Third, we apply measures of centrality (i.e., degree, betweenness, and closeness) for studying how different structural changes in social networks correlate to organizational hierarchy during normal and crisis state. © 2007 International Federation for Information Processing.-
dc.languageeng-
dc.relation.ispartofIFIP International Federation for Information Processing-
dc.titleExploring structural changes of the communications network during organizational crisis-
dc.typeConference_Paper-
dc.description.naturelink_to_subscribed_fulltext-
dc.identifier.doi10.1007/978-0-387-72804-9_35-
dc.identifier.scopuseid_2-s2.0-34547901775-
dc.identifier.volume235-
dc.identifier.spage481-
dc.identifier.epage486-

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