| Title | Do Customers and Employees Enjoy Service Participation? Synergic Effects of Self- and Other-Efficacy |
|---|
| Authors | Yim, BCK
Chan, KW
Lam, SSK |
|---|
| Issue Date | 2012 |
|---|
| Publisher | AMA. The Journal's web site is located at http://www.marketingpower.com |
|---|
| Citation | Journal of Marketing, 2012, v. 76 |
|---|
| DC Field | Value |
|---|
| dc.contributor.author | Yim, BCK |
|---|
| dc.contributor.author | Chan, KW |
|---|
| dc.contributor.author | Lam, SSK |
|---|
| dc.date.accessioned | 2012-08-16T06:00:58Z |
|---|
| dc.date.available | 2012-08-16T06:00:58Z |
|---|
| dc.date.issued | 2012 |
|---|
| dc.identifier.citation | Journal of Marketing, 2012, v. 76 |
|---|
| dc.identifier.hkuros | 203904 |
|---|
| dc.identifier.uri | http://hdl.handle.net/10722/160026 |
|---|
| dc.identifier.volume | 76 |
|---|
| dc.language | eng |
|---|
| dc.publisher | AMA. The Journal's web site is located at http://www.marketingpower.com |
|---|
| dc.relation.ispartof | Journal of Marketing |
|---|
| dc.title | Do Customers and Employees Enjoy Service Participation? Synergic Effects of Self- and Other-Efficacy |
|---|
| dc.type | Article |
|---|
