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Conference Paper: Can I do it? Can you do it? Roles of self-efficacy and other-efficacy of customers and employees in service participation
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TitleCan I do it? Can you do it? Roles of self-efficacy and other-efficacy of customers and employees in service participation
 
AuthorsYim, BCK
Chan, KW
Lam, SSK
 
Issue Date2011
 
CitationThe 33rd INFORMS Marketing Science Conference, Houston, TX., 9-11 June, 2011. [How to Cite?]
 
DC FieldValue
dc.contributor.authorYim, BCK
 
dc.contributor.authorChan, KW
 
dc.contributor.authorLam, SSK
 
dc.date.accessioned2011-08-26T14:38:41Z
 
dc.date.available2011-08-26T14:38:41Z
 
dc.date.issued2011
 
dc.description.otherThe 33rd INFORMS Marketing Science Conference, Houston, TX., 9-11 June, 2011.
 
dc.identifier.citationThe 33rd INFORMS Marketing Science Conference, Houston, TX., 9-11 June, 2011. [How to Cite?]
 
dc.identifier.hkuros189297
 
dc.identifier.urihttp://hdl.handle.net/10722/138027
 
dc.languageeng
 
dc.relation.ispartofINFORMS Marketing Science Conference
 
dc.titleCan I do it? Can you do it? Roles of self-efficacy and other-efficacy of customers and employees in service participation
 
dc.typeConference_Paper
 
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<contributor.author>Chan, KW</contributor.author>
<contributor.author>Lam, SSK</contributor.author>
<date.accessioned>2011-08-26T14:38:41Z</date.accessioned>
<date.available>2011-08-26T14:38:41Z</date.available>
<date.issued>2011</date.issued>
<identifier.citation>The 33rd INFORMS Marketing Science Conference, Houston, TX., 9-11 June, 2011.</identifier.citation>
<identifier.uri>http://hdl.handle.net/10722/138027</identifier.uri>
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<relation.ispartof>INFORMS Marketing Science Conference</relation.ispartof>
<title>Can I do it? Can you do it? Roles of self-efficacy and other-efficacy of customers and employees in service participation</title>
<type>Conference_Paper</type>
<identifier.hkuros>189297</identifier.hkuros>
<description.other>The 33rd INFORMS Marketing Science Conference, Houston, TX., 9-11 June, 2011.</description.other>
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