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Conference Paper: Can I do it? Can you do it? Roles of self-efficacy and other-efficacy of customers and employees in service participation

TitleCan I do it? Can you do it? Roles of self-efficacy and other-efficacy of customers and employees in service participation
Authors
Yim, BCKChan, KWLam, SSK
Issue Date2011
Citation
The 33rd INFORMS Marketing Science Conference, Houston, TX., 9-11 June, 2011. How to Cite?
Persistent Identifierhttp://hdl.handle.net/10722/138027

 

DC FieldValueLanguage
dc.contributor.authorYim, BCKen_US
dc.contributor.authorChan, KWen_US
dc.contributor.authorLam, SSKen_US
dc.date.accessioned2011-08-26T14:38:41Z-
dc.date.available2011-08-26T14:38:41Z-
dc.date.issued2011en_US
dc.identifier.citationThe 33rd INFORMS Marketing Science Conference, Houston, TX., 9-11 June, 2011.en_US
dc.identifier.urihttp://hdl.handle.net/10722/138027-
dc.languageengen_US
dc.relation.ispartofINFORMS Marketing Science Conferenceen_US
dc.titleCan I do it? Can you do it? Roles of self-efficacy and other-efficacy of customers and employees in service participationen_US
dc.typeConference_Paperen_US
dc.identifier.emailYim, BCK: yim@business.hku.hken_US
dc.identifier.emailLam, SSK: simonlam@business.hku.hken_US
dc.identifier.authorityYim, BCK=rp01122en_US
dc.identifier.authorityLam, SSK=rp01071en_US
dc.identifier.hkuros189297en_US
dc.description.otherThe 33rd INFORMS Marketing Science Conference, Houston, TX., 9-11 June, 2011.-

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