| Title | Can I do it? Can you do it? Roles of self-efficacy and other-efficacy of customers and employees in service participation |
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| Authors | Yim, BCK
Chan, KW
Lam, SSK |
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| Issue Date | 2011 |
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| Citation | The 33rd INFORMS Marketing Science Conference, Houston, TX., 9-11 June, 2011. |
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| DC Field | Value |
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| dc.contributor.author | Yim, BCK |
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| dc.contributor.author | Chan, KW |
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| dc.contributor.author | Lam, SSK |
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| dc.date.accessioned | 2011-08-26T14:38:41Z |
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| dc.date.available | 2011-08-26T14:38:41Z |
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| dc.date.issued | 2011 |
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| dc.description.other | The 33rd INFORMS Marketing Science Conference, Houston, TX., 9-11 June, 2011. |
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| dc.identifier.citation | The 33rd INFORMS Marketing Science Conference, Houston, TX., 9-11 June, 2011. |
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| dc.identifier.hkuros | 189297 |
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| dc.identifier.uri | http://hdl.handle.net/10722/138027 |
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| dc.language | eng |
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| dc.relation.ispartof | INFORMS Marketing Science Conference |
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| dc.title | Can I do it? Can you do it? Roles of self-efficacy and other-efficacy of customers and employees in service participation |
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| dc.type | Conference_Paper |
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