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Conference Paper: Information seeking behavior of police officers in Hong Kong: an exploratory study

TitleInformation seeking behavior of police officers in Hong Kong: an exploratory study
Authors
KeywordsInformation seeking behavior in professions
Issue Date2010
PublisherAcademic Publishing Ltd.
Citation
The 7th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning (ICICKM 2010), Hong Kong, China, 11-12 November 2010. In Proceedings of 7th ICICKM, 2010, p. 11-12 How to Cite?
AbstractThe information seeking behavior of a random sample of 40 Hong Kong Police Force (HKPF) officers was investigated from the perspectives of: information seeking behavior; type of searching undertaken; level of sophistication of searching; ability to retrieve required information, and use of the HKPF Library (HKPFL). Frameworks such as: the information seeking process (Chowdhury 2004); the information management cycle (Choo, 1998); and the Information seeking of professionals model (Leckie, Pettigrew & Sylvain 1996), were applied. Data gathering methods included: survey; interview; observation; and case study. Results indicate that the respondents are not, overall, effective information seekers. The respondents generally apply simple retrieval techniques despite perceiving them to be less effective than more advanced techniques. The respondents were often unable to effectively frame simple enquiries. A novice member was less effective and slower at retrieving information than an experienced member, suggesting that transfer of organizational members’ knowledge of information seeking to newer members could be valuable. The sampled HKPF members prefer using print materials to electronic materials or web pages, although these formats are also popular. 27 (67.5%) respondents visit the HKPFL two or less times per week, while 36 (90%) respondents visit the HKPFL website two or less times per week. Most respondents use the HKPFL for leisure rather than work related purposes, although this behavior is both position and department sensitive. Most respondents prefer to browse the collections on shelves and seek help from librarians instead of searching the library catalogue. Recommendations for improving HKPF members’ information skills include: information literacy instruction for new recruits; promoting the HKPFL as an information hub; providing guides for use; and further developing the HKPFL to match members’ information needs by improving collections.
DescriptionOpen URL - http://www.academic-conferences.org/pdfs/ICICKM10-Booklet.pdf
Persistent Identifierhttp://hdl.handle.net/10722/137971
ISBN

 

DC FieldValueLanguage
dc.contributor.authorChan, KNen_US
dc.contributor.authorChan, AKYen_US
dc.contributor.authorFu, JHCen_US
dc.contributor.authorWarning, Pen_US
dc.date.accessioned2011-08-26T14:37:41Z-
dc.date.available2011-08-26T14:37:41Z-
dc.date.issued2010en_US
dc.identifier.citationThe 7th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning (ICICKM 2010), Hong Kong, China, 11-12 November 2010. In Proceedings of 7th ICICKM, 2010, p. 11-12en_US
dc.identifier.isbn44-118-972-4148-
dc.identifier.urihttp://hdl.handle.net/10722/137971-
dc.descriptionOpen URL - http://www.academic-conferences.org/pdfs/ICICKM10-Booklet.pdf-
dc.description.abstractThe information seeking behavior of a random sample of 40 Hong Kong Police Force (HKPF) officers was investigated from the perspectives of: information seeking behavior; type of searching undertaken; level of sophistication of searching; ability to retrieve required information, and use of the HKPF Library (HKPFL). Frameworks such as: the information seeking process (Chowdhury 2004); the information management cycle (Choo, 1998); and the Information seeking of professionals model (Leckie, Pettigrew & Sylvain 1996), were applied. Data gathering methods included: survey; interview; observation; and case study. Results indicate that the respondents are not, overall, effective information seekers. The respondents generally apply simple retrieval techniques despite perceiving them to be less effective than more advanced techniques. The respondents were often unable to effectively frame simple enquiries. A novice member was less effective and slower at retrieving information than an experienced member, suggesting that transfer of organizational members’ knowledge of information seeking to newer members could be valuable. The sampled HKPF members prefer using print materials to electronic materials or web pages, although these formats are also popular. 27 (67.5%) respondents visit the HKPFL two or less times per week, while 36 (90%) respondents visit the HKPFL website two or less times per week. Most respondents use the HKPFL for leisure rather than work related purposes, although this behavior is both position and department sensitive. Most respondents prefer to browse the collections on shelves and seek help from librarians instead of searching the library catalogue. Recommendations for improving HKPF members’ information skills include: information literacy instruction for new recruits; promoting the HKPFL as an information hub; providing guides for use; and further developing the HKPFL to match members’ information needs by improving collections.-
dc.languageengen_US
dc.publisherAcademic Publishing Ltd.en_US
dc.relation.ispartofProceedings of the 7th International Conference on Intellectual Capital, Knowledge Management & Organisational Learningen_US
dc.rightsAuthor owns CopyRight-
dc.rightsCreative Commons: Attribution 3.0 Hong Kong License-
dc.subjectInformation seeking behavior in professions-
dc.titleInformation seeking behavior of police officers in Hong Kong: an exploratory studyen_US
dc.typeConference_Paperen_US
dc.identifier.emailWarning, P: pwarning@hkucc.hku.hken_US
dc.description.naturepublished_or_final_version-
dc.identifier.hkuros190667en_US
dc.identifier.spage11en_US
dc.identifier.epage12en_US
dc.publisher.placeUnited Kingdom-
dc.description.otherThe 7th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning (ICICKM 2010), Hong Kong, China, 11-12 November 2010. In Proceedings of 7th ICICKM, 2010, p. 11-12-

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