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Conference Paper: CYBERCOMPLAIN: an extranet-based system for handling customer complaints on the world wide web

TitleCYBERCOMPLAIN: an extranet-based system for handling customer complaints on the world wide web
Authors
Huang, GQMak, KLChu, J
Issue Date2000
Citation
Proceedings of the Pacific Congress on Manufacturing and Management, p. 65-71 How to Cite?
Persistent Identifierhttp://hdl.handle.net/10722/100119

 

DC FieldValueLanguage
dc.contributor.authorHuang, GQen_HK
dc.contributor.authorMak, KLen_HK
dc.contributor.authorChu, Jen_HK
dc.date.accessioned2010-09-25T18:57:30Z-
dc.date.available2010-09-25T18:57:30Z-
dc.date.issued2000en_HK
dc.identifier.citationProceedings of the Pacific Congress on Manufacturing and Management, p. 65-71en_HK
dc.identifier.urihttp://hdl.handle.net/10722/100119-
dc.languageengen_HK
dc.relation.ispartofProceedings of the Pacific Congress on Manufacturing and Managementen_HK
dc.titleCYBERCOMPLAIN: an extranet-based system for handling customer complaints on the world wide weben_HK
dc.typeConference_Paperen_HK
dc.identifier.emailHuang, GQ: gqhuang@hkucc.hku.hken_HK
dc.identifier.emailMak, KL: makkl@hkucc.hku.hken_HK
dc.identifier.authorityHuang, GQ=rp00118en_HK
dc.identifier.authorityMak, KL=rp00154en_HK
dc.identifier.hkuros63161en_HK
dc.identifier.spage65en_HK
dc.identifier.epage71en_HK

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