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Article: Servicescape: Physical environment of hospital pharmacies and hospital pharmacists' work outcomes

TitleServicescape: Physical environment of hospital pharmacies and hospital pharmacists' work outcomes
Authors
KeywordsReferences (38) View In Table Layout
Issue Date2008
PublisherLippincott Williams & Wilkins. The Journal's web site is located at http://www.lww.com/product/0,0,0361-6274,00.html
Citation
Health Care Management Review, 2008, v. 33 n. 2, p. 156-168 How to Cite?
AbstractBACKGROUND: In health care, architects, interior designers, engineers, and health care administrators need to pay attention to the construction and design of health care facilities. Research is needed to better understand how health professionals and employees perceive their work environment to improve the physical environment in which they work. PURPOSE: The purpose of this study was to test the effect of the physical environment of hospital pharmacies on hospital pharmacists' work outcomes. METHODOLOGY: This cross-sectional mailed survey study of individual hospital pharmacists used a structured questionnaire developed to cover perceptions of the ambient conditions and the space/function(s) of pharmacists' work environments. It included aspects such as dispensing areas, pharmaceuticals areas, storage areas, and administrative offices. Work outcomes were job satisfaction, intentions to leave or reduce job working hours, and job-related stress. Hospital pharmacists in Taiwan (n = 182) returned the mailed surveys. Structural equation modeling was performed to validate the construct of the physical environment of a hospital pharmacy and the causal model for testing the effect of the physical environment on pharmacists' work outcomes. FINDINGS: For hospital pharmacy workplaces, more favorable perceptions of the workplace's physical environment were positively associated with overall job satisfaction, but such perceptions were also negatively related to intentions to quit employment or to reduce working hours. However, the effect of the physical environment on job stress within the workplace was not supported. PRACTICE IMPLICATIONS: The designs of physical environments deserve attention to create more appropriate and healthier environments for hospital pharmacies. Further research should be devoted to trace more psychological responses to the physical environment from a longitudinal perspective. © 2008 Lippincott Williams & Wilkins, Inc.
Persistent Identifierhttp://hdl.handle.net/10722/90810
ISSN
2015 Impact Factor: 1.515
2015 SCImago Journal Rankings: 0.806
ISI Accession Number ID
References

 

DC FieldValueLanguage
dc.contributor.authorLin, BY-Jen_HK
dc.contributor.authorLeu, W-Jen_HK
dc.contributor.authorBreen, G-Men_HK
dc.contributor.authorLin, W-Hen_HK
dc.date.accessioned2010-09-17T10:08:43Z-
dc.date.available2010-09-17T10:08:43Z-
dc.date.issued2008en_HK
dc.identifier.citationHealth Care Management Review, 2008, v. 33 n. 2, p. 156-168en_HK
dc.identifier.issn0361-6274en_HK
dc.identifier.urihttp://hdl.handle.net/10722/90810-
dc.description.abstractBACKGROUND: In health care, architects, interior designers, engineers, and health care administrators need to pay attention to the construction and design of health care facilities. Research is needed to better understand how health professionals and employees perceive their work environment to improve the physical environment in which they work. PURPOSE: The purpose of this study was to test the effect of the physical environment of hospital pharmacies on hospital pharmacists' work outcomes. METHODOLOGY: This cross-sectional mailed survey study of individual hospital pharmacists used a structured questionnaire developed to cover perceptions of the ambient conditions and the space/function(s) of pharmacists' work environments. It included aspects such as dispensing areas, pharmaceuticals areas, storage areas, and administrative offices. Work outcomes were job satisfaction, intentions to leave or reduce job working hours, and job-related stress. Hospital pharmacists in Taiwan (n = 182) returned the mailed surveys. Structural equation modeling was performed to validate the construct of the physical environment of a hospital pharmacy and the causal model for testing the effect of the physical environment on pharmacists' work outcomes. FINDINGS: For hospital pharmacy workplaces, more favorable perceptions of the workplace's physical environment were positively associated with overall job satisfaction, but such perceptions were also negatively related to intentions to quit employment or to reduce working hours. However, the effect of the physical environment on job stress within the workplace was not supported. PRACTICE IMPLICATIONS: The designs of physical environments deserve attention to create more appropriate and healthier environments for hospital pharmacies. Further research should be devoted to trace more psychological responses to the physical environment from a longitudinal perspective. © 2008 Lippincott Williams & Wilkins, Inc.en_HK
dc.languageengen_HK
dc.publisherLippincott Williams & Wilkins. The Journal's web site is located at http://www.lww.com/product/0,0,0361-6274,00.htmlen_HK
dc.relation.ispartofHealth Care Management Reviewen_HK
dc.subjectReferences (38) View In Table Layouten_HK
dc.titleServicescape: Physical environment of hospital pharmacies and hospital pharmacists' work outcomesen_HK
dc.typeArticleen_HK
dc.identifier.emailLin, B:blin@hku.hken_HK
dc.description.naturelink_to_subscribed_fulltext-
dc.identifier.doi10.1097/01.HMR.0000304504.27803.64en_HK
dc.identifier.pmid18360166-
dc.identifier.scopuseid_2-s2.0-42049085071en_HK
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-42049085071&selection=ref&src=s&origin=recordpageen_HK
dc.identifier.volume33en_HK
dc.identifier.issue2en_HK
dc.identifier.spage156en_HK
dc.identifier.epage168en_HK
dc.identifier.isiWOS:000254238000008-

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