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Article: Job satisfaction of outreach youth workers in Hong Kong

TitleJob satisfaction of outreach youth workers in Hong Kong
Authors
KeywordsJob satisfaction
Staff retention
Outreach youth workers
Issue Date2009
PublisherWorld Scientific Publishing Co Pte Ltd. The Journal's web site is located at http://www.worldscinet.com/hkjsw/hkjsw.shtml
Citation
Hong Kong Journal of Social Work, 2009, v. 43 n. 2, p. 121-144 How to Cite?
AbstractThe promotion of job satisfaction that may lead to staff retention has always been a popular concern for human resources research. The job satisfaction and staff retention of workers in District Youth Outreaching Social Work Teams (YOTs) in Hong Kong are the themes of the present study. Through a literature review, eight facets of job satisfaction, namely Coworker Relationships, Job Complexity and Nature, Promotional Opportunity, Pay and Benefits, Work Environment, Supervision and Leadership, Role and Responsibility, and Recognition, are identified and measured among the frontline staff of the YOTs through pre-set self-administered mailed questionnaires. In relation to these facets, their intention to leave the service is also explored. The findings reveal that these workers are generally satisfied with their job (the service). At the end, some recommendations are made to promote job satisfaction and facilitate staff retention in YOTs in Hong Kong.
Persistent Identifierhttp://hdl.handle.net/10722/90569
ISSN

 

DC FieldValueLanguage
dc.contributor.authorLee, FWL-
dc.contributor.authorWong, CSY-
dc.date.accessioned2010-09-17T01:03:55Z-
dc.date.available2010-09-17T01:03:55Z-
dc.date.issued2009-
dc.identifier.citationHong Kong Journal of Social Work, 2009, v. 43 n. 2, p. 121-144-
dc.identifier.issn0219-2462-
dc.identifier.urihttp://hdl.handle.net/10722/90569-
dc.description.abstractThe promotion of job satisfaction that may lead to staff retention has always been a popular concern for human resources research. The job satisfaction and staff retention of workers in District Youth Outreaching Social Work Teams (YOTs) in Hong Kong are the themes of the present study. Through a literature review, eight facets of job satisfaction, namely Coworker Relationships, Job Complexity and Nature, Promotional Opportunity, Pay and Benefits, Work Environment, Supervision and Leadership, Role and Responsibility, and Recognition, are identified and measured among the frontline staff of the YOTs through pre-set self-administered mailed questionnaires. In relation to these facets, their intention to leave the service is also explored. The findings reveal that these workers are generally satisfied with their job (the service). At the end, some recommendations are made to promote job satisfaction and facilitate staff retention in YOTs in Hong Kong.-
dc.languageeng-
dc.publisherWorld Scientific Publishing Co Pte Ltd. The Journal's web site is located at http://www.worldscinet.com/hkjsw/hkjsw.shtml-
dc.relation.ispartofHong Kong Journal of Social Work-
dc.rightsCreative Commons: Attribution 3.0 Hong Kong License-
dc.subjectJob satisfaction-
dc.subjectStaff retention-
dc.subjectOutreach youth workers-
dc.titleJob satisfaction of outreach youth workers in Hong Kongen_HK
dc.typeArticleen_HK
dc.identifier.openurlhttp://library.hku.hk:4550/resserv?sid=HKU:IR&issn=0219-2462&volume=43&issue=2&spage=121&epage=144&date=2009&atitle=Job+satisfaction+of+outreach+youth+workers+in+Hong+Kong-
dc.identifier.emailLee, FWL: fwllee@hkucc.hku.hk-
dc.description.naturepostprint-
dc.identifier.doi10.1142/S0219246209000138-
dc.identifier.hkuros171540-

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