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Article: Organizational strategy, external regulation and public service performance

TitleOrganizational strategy, external regulation and public service performance
Authors
Issue Date2008
PublisherWiley-Blackwell Publishing Ltd. The Journal's web site is located at http://www.wiley.com/bw/journal.asp?ref=0033-3298
Citation
Public Administration, 2008, v. 86 n. 1, p. 185-203 How to Cite?
AbstractWe test the separate and joint effects of strategy and regulation on public service performance. Strategy is measured as the extent to which service providers are prospectors, defenders and reactors. Regulation is assessed on the basis of the number of inspection events and service managers' perceptions of the supportiveness of regulators. We find that, controlling for prior performance and the level of service expenditure, prospecting is a more successful strategy than defending or reacting. In addition, inspection events generally disrupt the relationship between strategy and performance, but regulation that is supportive reinforces this relationship. The evidence suggests that the impact of organizational strategies in the public sector is contingent on the characteristics of regulatory regimes. © 2007 The Authors. Journal compilation © 2007 Blackwell Publishing Ltd.
Persistent Identifierhttp://hdl.handle.net/10722/89908
ISSN
2015 Impact Factor: 1.922
2015 SCImago Journal Rankings: 1.460
ISI Accession Number ID
References

 

DC FieldValueLanguage
dc.contributor.authorAndrews, Ren_HK
dc.contributor.authorBoyne, GAen_HK
dc.contributor.authorLaw, Jen_HK
dc.contributor.authorWalker, RMen_HK
dc.date.accessioned2010-09-06T10:03:16Z-
dc.date.available2010-09-06T10:03:16Z-
dc.date.issued2008en_HK
dc.identifier.citationPublic Administration, 2008, v. 86 n. 1, p. 185-203en_HK
dc.identifier.issn0033-3298en_HK
dc.identifier.urihttp://hdl.handle.net/10722/89908-
dc.description.abstractWe test the separate and joint effects of strategy and regulation on public service performance. Strategy is measured as the extent to which service providers are prospectors, defenders and reactors. Regulation is assessed on the basis of the number of inspection events and service managers' perceptions of the supportiveness of regulators. We find that, controlling for prior performance and the level of service expenditure, prospecting is a more successful strategy than defending or reacting. In addition, inspection events generally disrupt the relationship between strategy and performance, but regulation that is supportive reinforces this relationship. The evidence suggests that the impact of organizational strategies in the public sector is contingent on the characteristics of regulatory regimes. © 2007 The Authors. Journal compilation © 2007 Blackwell Publishing Ltd.en_HK
dc.languageengen_HK
dc.publisherWiley-Blackwell Publishing Ltd. The Journal's web site is located at http://www.wiley.com/bw/journal.asp?ref=0033-3298en_HK
dc.relation.ispartofPublic Administrationen_HK
dc.titleOrganizational strategy, external regulation and public service performanceen_HK
dc.typeArticleen_HK
dc.identifier.openurlhttp://library.hku.hk:4550/resserv?sid=HKU:IR&issn=0033-3298&volume=86&issue=1&spage=185&epage=203&date=2008&atitle=Organizational+Strategy,+External+Regulation+and+Public+Service+Performanceen_HK
dc.identifier.emailWalker, RM: rwalker@hkucc.hku.hken_HK
dc.identifier.authorityWalker, RM=rp00876en_HK
dc.description.naturelink_to_subscribed_fulltext-
dc.identifier.doi10.1111/j.1467-9299.2007.00695.xen_HK
dc.identifier.scopuseid_2-s2.0-40449096969en_HK
dc.identifier.hkuros144805en_HK
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-40449096969&selection=ref&src=s&origin=recordpageen_HK
dc.identifier.volume86en_HK
dc.identifier.issue1en_HK
dc.identifier.spage185en_HK
dc.identifier.epage203en_HK
dc.identifier.isiWOS:000253760400012-
dc.publisher.placeUnited Kingdomen_HK
dc.identifier.scopusauthoridAndrews, R=9637387400en_HK
dc.identifier.scopusauthoridBoyne, GA=7004356569en_HK
dc.identifier.scopusauthoridLaw, J=7202548563en_HK
dc.identifier.scopusauthoridWalker, RM=7404929478en_HK
dc.identifier.citeulike2492600-

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