Article: Multiple Reference Effects on Service Satisfaction and Commitment: Roles of Alternative Attractiveness and Self-Image Congruity'
| Title | Multiple Reference Effects on Service Satisfaction and Commitment: Roles of Alternative Attractiveness and Self-Image Congruity' |
|---|---|
| Authors | Yim, BCK Chan, W Hung, KHK |
| Issue Date | 2007 |
| Publisher | Pergamon. The Journal's web site is located at http://www.elsevier.com/locate/jretai |
| Citation | Journal of Retailing, 2007, v. 83 n. 1, p. 147-157 [How to Cite?] |
| ISSN | 0022-4359 2011 Impact Factor: 2.75 2011 SCImago Journal Rankings: 0.050 |
| dc.contributor.author | Yim, BCK |
|---|---|
| dc.contributor.author | Chan, W |
| dc.contributor.author | Hung, KHK |
| dc.date.accessioned | 2010-09-06T09:11:51Z |
| dc.date.available | 2010-09-06T09:11:51Z |
| dc.date.issued | 2007 |
| dc.identifier.citation | Journal of Retailing, 2007, v. 83 n. 1, p. 147-157 [How to Cite?] |
| dc.identifier.hkuros | 128942 |
| dc.identifier.issn | 0022-4359 2011 Impact Factor: 2.75 2011 SCImago Journal Rankings: 0.050 |
| dc.identifier.openurl | ![]() |
| dc.identifier.uri | http://hdl.handle.net/10722/86017 |
| dc.language | eng |
| dc.publisher | Pergamon. The Journal's web site is located at http://www.elsevier.com/locate/jretai |
| dc.relation.ispartof | Journal of Retailing |
| dc.title | Multiple Reference Effects on Service Satisfaction and Commitment: Roles of Alternative Attractiveness and Self-Image Congruity' |
| dc.type | Article |


