Article: Multiple Reference Effects on Service Satisfaction and Commitment: Roles of Alternative Attractiveness and Self-Image Congruity'

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TitleMultiple Reference Effects on Service Satisfaction and Commitment: Roles of Alternative Attractiveness and Self-Image Congruity'
AuthorsYim, BCK
Chan, W
Hung, KHK
Issue Date2007
PublisherPergamon. The Journal's web site is located at http://www.elsevier.com/locate/jretai
CitationJournal of Retailing, 2007, v. 83 n. 1, p. 147-157 [How to Cite?]
ISSN0022-4359
2011 Impact Factor: 2.75
2011 SCImago Journal Rankings: 0.050
DC Field
Value
dc.contributor.authorYim, BCK
dc.contributor.authorChan, W
dc.contributor.authorHung, KHK
dc.date.accessioned2010-09-06T09:11:51Z
dc.date.available2010-09-06T09:11:51Z
dc.date.issued2007
dc.identifier.citationJournal of Retailing, 2007, v. 83 n. 1, p. 147-157 [How to Cite?]
dc.identifier.hkuros128942
dc.identifier.issn0022-4359
2011 Impact Factor: 2.75
2011 SCImago Journal Rankings: 0.050
dc.identifier.openurl
dc.identifier.urihttp://hdl.handle.net/10722/86017
dc.languageeng
dc.publisherPergamon. The Journal's web site is located at http://www.elsevier.com/locate/jretai
dc.relation.ispartofJournal of Retailing
dc.titleMultiple Reference Effects on Service Satisfaction and Commitment: Roles of Alternative Attractiveness and Self-Image Congruity'
dc.typeArticle