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Article: Does it payoff? Strategies of two banking giants

TitleDoes it payoff? Strategies of two banking giants
Authors
Farhoomand, AHuang, M
KeywordsBanking industry
IS strategies
IT evaluation
IT investment
Issue Date2009
PublisherAssociation for Information Systems. The Journal's web site is located at http://cais.isworld.org/
Citation
Communications Of The Association For Information Systems, 2009, v. 24 n. 1, p. 821-836 How to Cite?
AbstractBanks have long been among the most intensive users of information technology (IT). Globalization has further accentuated banks' reliance on IT, leading to further increase in their IT investment. It is not all that clear, however, whether these investments pay off. This case brings to the fore the complexities involved in measuring IT investment by comparing and contrasting the IT strategies of two of the world's largest banks: HSBC and Citigroup. Will the IT investment strategies adopted by HSBC and Citigroup enhance their operational efficiency or strategic positions? Facing financial turmoil, HSBC and Citigroup adopted different IT strategies. Which of them is more appropriate? Which of the two banks will have higher returns on their IT investments in the long run? How should they measure such returns?
Persistent Identifierhttp://hdl.handle.net/10722/86003
ISSN
1529-3181
2023 Impact Factor: 1.7
2023 SCImago Journal Rankings: 0.620
References
References in Scopus

 

DC FieldValueLanguage
dc.contributor.authorFarhoomand, Aen_HK
dc.contributor.authorHuang, Men_HK
dc.date.accessioned2010-09-06T09:11:42Z-
dc.date.available2010-09-06T09:11:42Z-
dc.date.issued2009en_HK
dc.identifier.citationCommunications Of The Association For Information Systems, 2009, v. 24 n. 1, p. 821-836en_HK
dc.identifier.issn1529-3181en_HK
dc.identifier.urihttp://hdl.handle.net/10722/86003-
dc.description.abstractBanks have long been among the most intensive users of information technology (IT). Globalization has further accentuated banks' reliance on IT, leading to further increase in their IT investment. It is not all that clear, however, whether these investments pay off. This case brings to the fore the complexities involved in measuring IT investment by comparing and contrasting the IT strategies of two of the world's largest banks: HSBC and Citigroup. Will the IT investment strategies adopted by HSBC and Citigroup enhance their operational efficiency or strategic positions? Facing financial turmoil, HSBC and Citigroup adopted different IT strategies. Which of them is more appropriate? Which of the two banks will have higher returns on their IT investments in the long run? How should they measure such returns?en_HK
dc.languageengen_HK
dc.publisherAssociation for Information Systems. The Journal's web site is located at http://cais.isworld.org/en_HK
dc.relation.ispartofCommunications of the Association for Information Systemsen_HK
dc.subjectBanking industryen_HK
dc.subjectIS strategiesen_HK
dc.subjectIT evaluationen_HK
dc.subjectIT investmenten_HK
dc.titleDoes it payoff? Strategies of two banking giantsen_HK
dc.typeArticleen_HK
dc.identifier.openurlhttp://library.hku.hk:4550/resserv?sid=HKU:IR&issn=1529-3181&volume=24&issue=1, article no. 47&spage=821&epage=836&date=2009&atitle=Does+IT+payoff?+Strategies+of+two+banking+giantsen_HK
dc.identifier.emailFarhoomand, A: ali1@hku.hken_HK
dc.identifier.authorityFarhoomand, A=rp01060en_HK
dc.description.naturelink_to_subscribed_fulltext-
dc.identifier.scopuseid_2-s2.0-70349338526en_HK
dc.identifier.hkuros168668en_HK
dc.identifier.hkuros176408-
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-70349338526&selection=ref&src=s&origin=recordpageen_HK
dc.identifier.volume24en_HK
dc.identifier.issue1en_HK
dc.identifier.spage821en_HK
dc.identifier.epage836en_HK
dc.publisher.placeUnited Statesen_HK
dc.identifier.scopusauthoridFarhoomand, A=6602572536en_HK
dc.identifier.scopusauthoridHuang, M=7404260073en_HK
dc.identifier.issnl1529-3181-

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