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Article: The Dilemma Of Dairy Farm Group Between Redesigning of Business Processes and Rebuilding of Management Information Systems

TitleThe Dilemma Of Dairy Farm Group Between Redesigning of Business Processes and Rebuilding of Management Information Systems
Authors
Issue Date2002
PublisherIdea Group Publishing.
Citation
Annals of Cases on Information Technology, 2002, v. 4, p. 39-57 How to Cite?
AbstractEXECUTIVE SUMMARY The Dairy Farm Group of Companies (DFG), is a leading food and drugstore retailer in the AsiaPacific Region. DFG and its associates operated supermarkets, hypermarkets, convenience stores and drugstores in nine territories and had sales of US$6.9 billion in 1997. However, the profit margin of DFG was low compared to its competitors in Hong Kong and China and other retailers in Europe and the U.S. Consequently, a new chief executive officer was hired in June that year. The new management team hired the services of two consulting firms to independently carry out a preliminary investigation of existing systems at DFG and to recommend solutions. Firm A stressed primarily the development of a management information system and use of emerging trends in technology and firm B focused on the re-engineering of crucial business processes with supporting technology. If you are the management team, which firm will be awarded the contract?
Persistent Identifierhttp://hdl.handle.net/10722/85865
ISBN
ISSN

 

DC FieldValueLanguage
dc.contributor.authorNg, EMWen_HK
dc.contributor.authorFarhoomand, AFen_HK
dc.contributor.authorBanerjee, Pen_HK
dc.date.accessioned2010-09-06T09:10:08Z-
dc.date.available2010-09-06T09:10:08Z-
dc.date.issued2002en_HK
dc.identifier.citationAnnals of Cases on Information Technology, 2002, v. 4, p. 39-57en_HK
dc.identifier.isbn9781930708402-
dc.identifier.issn1537-937Xen_HK
dc.identifier.urihttp://hdl.handle.net/10722/85865-
dc.description.abstractEXECUTIVE SUMMARY The Dairy Farm Group of Companies (DFG), is a leading food and drugstore retailer in the AsiaPacific Region. DFG and its associates operated supermarkets, hypermarkets, convenience stores and drugstores in nine territories and had sales of US$6.9 billion in 1997. However, the profit margin of DFG was low compared to its competitors in Hong Kong and China and other retailers in Europe and the U.S. Consequently, a new chief executive officer was hired in June that year. The new management team hired the services of two consulting firms to independently carry out a preliminary investigation of existing systems at DFG and to recommend solutions. Firm A stressed primarily the development of a management information system and use of emerging trends in technology and firm B focused on the re-engineering of crucial business processes with supporting technology. If you are the management team, which firm will be awarded the contract?-
dc.languageengen_HK
dc.publisherIdea Group Publishing.en_HK
dc.relation.ispartofAnnals of Cases on Information Technologyen_HK
dc.titleThe Dilemma Of Dairy Farm Group Between Redesigning of Business Processes and Rebuilding of Management Information Systemsen_HK
dc.typeArticleen_HK
dc.identifier.openurlhttp://library.hku.hk:4550/resserv?sid=HKU:IR&issn=1537-937X&volume=4&spage=&epage=&date=2001&atitle=Dairy+Farm+Group:+Redesign+of+Retail+Business+Systems+and+Processesen_HK
dc.identifier.emailFarhoomand, AF: ali@business.hku.hken_HK
dc.identifier.authorityFarhoomand, AF=rp01060en_HK
dc.identifier.doi10.4018/978-1-930708-40-2-
dc.identifier.hkuros57655en_HK
dc.identifier.volume4-
dc.identifier.spage39-
dc.identifier.epage57-
dc.publisher.placeUnited States-

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