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Article: Group Citizenship Behaviour: Conceptualization and Preliminary Tests of its Antecedents and Consequences

TitleGroup Citizenship Behaviour: Conceptualization and Preliminary Tests of its Antecedents and Consequences
Authors
Issue Date2005
PublisherBlackwell Publishing Ltd.
Citation
Management & Organization Review, 2005, v. 1 n. 2, p. 273-300 How to Cite?
AbstractGroup citizenship behaviour (GCB) is conceptualized as a distinct group-level phenomenon concerning the extent to which work groups engage in behaviours that support other work groups and the organization as a whole. These behaviours are different from task performance; they enhance and maintain the social and psychological environment in which task performance occurs. Based on the referent-shift consensus model (Chan, 1998), we developed a GCB scale and examined its nomological network. In a sample of 148 work groups in the Hong Kong office of a multinational bank (a total of 743 employees), between-group differences in GCB were greater than within-group differences. GCB was positively associated with procedural justice climate and work group leadership support. Work group cohesiveness and group-organizational goal congruence interactively predicted GCB, as did the negative affective tone of the group and the group's negative affectivity homogeneity. In addition, GCB was positively related to group performance, and negatively related to employee turnover intentions. The theoretical and empirical implications of this study are discussed in the context of Chinese organizations.
Persistent Identifierhttp://hdl.handle.net/10722/85846
ISSN
2015 Impact Factor: 2.738
2015 SCImago Journal Rankings: 3.435

 

DC FieldValueLanguage
dc.contributor.authorChen, XPen_HK
dc.contributor.authorLam, SSKen_HK
dc.contributor.authorNaumann, SEen_HK
dc.contributor.authorSchaubroeck, Jen_HK
dc.date.accessioned2010-09-06T09:09:55Z-
dc.date.available2010-09-06T09:09:55Z-
dc.date.issued2005en_HK
dc.identifier.citationManagement & Organization Review, 2005, v. 1 n. 2, p. 273-300en_HK
dc.identifier.issn1740-8776en_HK
dc.identifier.urihttp://hdl.handle.net/10722/85846-
dc.description.abstractGroup citizenship behaviour (GCB) is conceptualized as a distinct group-level phenomenon concerning the extent to which work groups engage in behaviours that support other work groups and the organization as a whole. These behaviours are different from task performance; they enhance and maintain the social and psychological environment in which task performance occurs. Based on the referent-shift consensus model (Chan, 1998), we developed a GCB scale and examined its nomological network. In a sample of 148 work groups in the Hong Kong office of a multinational bank (a total of 743 employees), between-group differences in GCB were greater than within-group differences. GCB was positively associated with procedural justice climate and work group leadership support. Work group cohesiveness and group-organizational goal congruence interactively predicted GCB, as did the negative affective tone of the group and the group's negative affectivity homogeneity. In addition, GCB was positively related to group performance, and negatively related to employee turnover intentions. The theoretical and empirical implications of this study are discussed in the context of Chinese organizations.-
dc.languageengen_HK
dc.publisherBlackwell Publishing Ltd.en_HK
dc.relation.ispartofManagement & Organization Reviewen_HK
dc.rightsThe definitive version is available at www.blackwell-synergy.comen_HK
dc.titleGroup Citizenship Behaviour: Conceptualization and Preliminary Tests of its Antecedents and Consequencesen_HK
dc.typeArticleen_HK
dc.identifier.openurlhttp://library.hku.hk:4550/resserv?sid=HKU:IR&issn=1740-8776&volume=1&spage=273&epage=300&date=2005&atitle=Group+Citizenship+Behaviour:+Conceptualization+and+Preliminary+Tests+of+its+Antecedents+and+Consequencesen_HK
dc.identifier.emailLam, SSK: simonlam@business.hku.hken_HK
dc.identifier.authorityLam, SSK=rp01071en_HK
dc.identifier.doi10.1111/j.1740-8784.2005.00012.x-
dc.identifier.hkuros121648en_HK
dc.identifier.volume1-
dc.identifier.issue2-
dc.identifier.spage273-
dc.identifier.epage300-
dc.publisher.placeUnited Kingdom-

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