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Article: Quality Planning: The Relationship Between Objectives and Process

TitleQuality Planning: The Relationship Between Objectives and Process
Authors
KeywordsHong Kong
Performance
Quality planning
Issue Date1997
PublisherEmerald Group Publishing Limited. The Journal's web site is located at http://www.emeraldinsight.com/ijqrm.htm
Citation
International Journal of Quality & Reliability Management, 1997, v. 14 n. 1, p. 10-23 How to Cite?
AbstractExamines organizational objectives when conducting quality planning and how different planning objectives are related to its perceived performance. The sample included 42 firms representing five different planning objective orientations. Four distinct cluster groups emerged. The four orientations were named as “strategic impact and communication”, “product/process improvement”, “co‐ordination”, and “no clear objectives”, based on the interpretation of the planning objectives that loaded on each respective factor. The results suggest that certain quality planning objectives were associated with significantly higher perceived performance and the level of planning sophistication only influenced the planning performance of some groups.
Persistent Identifierhttp://hdl.handle.net/10722/85791
ISSN
2015 SCImago Journal Rankings: 0.544

 

DC FieldValueLanguage
dc.contributor.authorLam, SSKen_HK
dc.date.accessioned2010-09-06T09:09:17Z-
dc.date.available2010-09-06T09:09:17Z-
dc.date.issued1997en_HK
dc.identifier.citationInternational Journal of Quality & Reliability Management, 1997, v. 14 n. 1, p. 10-23en_HK
dc.identifier.issn0265-671Xen_HK
dc.identifier.urihttp://hdl.handle.net/10722/85791-
dc.description.abstractExamines organizational objectives when conducting quality planning and how different planning objectives are related to its perceived performance. The sample included 42 firms representing five different planning objective orientations. Four distinct cluster groups emerged. The four orientations were named as “strategic impact and communication”, “product/process improvement”, “co‐ordination”, and “no clear objectives”, based on the interpretation of the planning objectives that loaded on each respective factor. The results suggest that certain quality planning objectives were associated with significantly higher perceived performance and the level of planning sophistication only influenced the planning performance of some groups.-
dc.languageengen_HK
dc.publisherEmerald Group Publishing Limited. The Journal's web site is located at http://www.emeraldinsight.com/ijqrm.htmen_HK
dc.relation.ispartofInternational Journal of Quality & Reliability Managementen_HK
dc.subjectHong Kong-
dc.subjectPerformance-
dc.subjectQuality planning-
dc.titleQuality Planning: The Relationship Between Objectives and Processen_HK
dc.typeArticleen_HK
dc.identifier.openurlhttp://library.hku.hk:4550/resserv?sid=HKU:IR&issn=0265-671X&volume=14&issue=1&spage=10&epage=23&date=1997&atitle=Quality+Planning:+The+Relationship+Between+Objective+and+Processen_HK
dc.identifier.emailLam, SSK: simonlam@business.hku.hken_HK
dc.identifier.authorityLam, SSK=rp01071en_HK
dc.identifier.doi10.1108/02656719710156752-
dc.identifier.hkuros26693en_HK
dc.identifier.volume14-
dc.identifier.issue1-
dc.identifier.spage10-
dc.identifier.epage23-
dc.publisher.placeUnited Kingdom-

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