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Article: Structure and Extensions of the User Information Satisfaction Construct

TitleStructure and Extensions of the User Information Satisfaction Construct
Authors
Issue Date1997
PublisherUniversity of Canberra, Faculty of Information Sciences and Engineering. The Journal's web site is located at http://journal.acs.org.au/index.php/ajis/index
Citation
Australasian Journal of Information Systems, 1997, v. 4 n. 2, p. 114-214 How to Cite?
AbstractUser Information Satisfaction (UIS) remains one of the most important constructs in Information Systems research. This paper investigates the application of the UIS instrument across a number of key variables including respondent characteristics. Several findings emerge from a survey of 379 IS and non-IS managers: First, the UIS factors are stable and generalizable. Second, the level of satisfaction varies quite substantially when compared to prior UIS reports, although the IS product satisfaction dominates. Third, IS managers, not surprisingly, evaluate their systems significantly higher than non-IS managers, indicating the importance of stakeholders in evaluating Information Systems success.Finally, respondents evaluate their internal systems differently than their inter-organizational systems, indicating that in the IS evaluation process system type must be considered as a moderating variable.
Persistent Identifierhttp://hdl.handle.net/10722/85774
ISSN
2015 SCImago Journal Rankings: 0.173

 

DC FieldValueLanguage
dc.contributor.authorWrigley, CDen_HK
dc.contributor.authorDrury, DHen_HK
dc.contributor.authorFarhoomand, AFen_HK
dc.date.accessioned2010-09-06T09:09:06Z-
dc.date.available2010-09-06T09:09:06Z-
dc.date.issued1997en_HK
dc.identifier.citationAustralasian Journal of Information Systems, 1997, v. 4 n. 2, p. 114-214en_HK
dc.identifier.issn1449-8618en_HK
dc.identifier.urihttp://hdl.handle.net/10722/85774-
dc.description.abstractUser Information Satisfaction (UIS) remains one of the most important constructs in Information Systems research. This paper investigates the application of the UIS instrument across a number of key variables including respondent characteristics. Several findings emerge from a survey of 379 IS and non-IS managers: First, the UIS factors are stable and generalizable. Second, the level of satisfaction varies quite substantially when compared to prior UIS reports, although the IS product satisfaction dominates. Third, IS managers, not surprisingly, evaluate their systems significantly higher than non-IS managers, indicating the importance of stakeholders in evaluating Information Systems success.Finally, respondents evaluate their internal systems differently than their inter-organizational systems, indicating that in the IS evaluation process system type must be considered as a moderating variable.-
dc.languageengen_HK
dc.publisherUniversity of Canberra, Faculty of Information Sciences and Engineering. The Journal's web site is located at http://journal.acs.org.au/index.php/ajis/indexen_HK
dc.relation.ispartofAustralasian Journal of Information Systemsen_HK
dc.rightsCreative Commons: Attribution 3.0 Hong Kong License-
dc.titleStructure and Extensions of the User Information Satisfaction Constructen_HK
dc.typeArticleen_HK
dc.identifier.openurlhttp://library.hku.hk:4550/resserv?sid=HKU:IR&issn=1449-8618&volume=4&issue=2&spage=114&epage=214&date=1997&atitle=Structure+and+Extensions+of+the+User+Information+Satisfaction+Constructen_HK
dc.identifier.emailFarhoomand, AF: ali@business.hku.hken_HK
dc.identifier.authorityFarhoomand, AF=rp01060en_HK
dc.description.naturepublished_or_final_version-
dc.identifier.hkuros26740en_HK
dc.identifier.volume4-
dc.identifier.issue2-
dc.identifier.spage114-
dc.identifier.epage214-
dc.publisher.placeAustralia-

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