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Article: Assessing the validity of SERVQUAL: an empirical analysis in Hong Kong

TitleAssessing the validity of SERVQUAL: an empirical analysis in Hong Kong
Authors
Lam, SSK
Issue Date1995
PublisherMCB University Press
Citation
Asia Pacific Journal of Quality Management, 1995, v. 4 n. 4, p. 33-40 How to Cite?
Persistent Identifierhttp://hdl.handle.net/10722/85758
ISSN
0965-3570

 

DC FieldValueLanguage
dc.contributor.authorLam, SSKen_HK
dc.date.accessioned2010-09-06T09:08:54Z-
dc.date.available2010-09-06T09:08:54Z-
dc.date.issued1995en_HK
dc.identifier.citationAsia Pacific Journal of Quality Management, 1995, v. 4 n. 4, p. 33-40en_HK
dc.identifier.issn0965-3570en_HK
dc.identifier.urihttp://hdl.handle.net/10722/85758-
dc.languageengen_HK
dc.publisherMCB University Pressen_HK
dc.relation.ispartofAsia Pacific Journal of Quality Managementen_HK
dc.titleAssessing the validity of SERVQUAL: an empirical analysis in Hong Kongen_HK
dc.typeArticleen_HK
dc.identifier.openurlhttp://library.hku.hk:4550/resserv?sid=HKU:IR&issn=0954-3570&volume=4&issue=4&spage=33&epage=40&date=1995&atitle=Assessing+the+validity+of+SERVQUAL:+an+empirical+analysis+in+Hong+Kongen_HK
dc.identifier.emailLam, SSK: simonlam@business.hku.hken_HK
dc.identifier.authorityLam, SSK=rp01071en_HK
dc.identifier.hkuros10046en_HK
dc.publisher.placeHong Kong-
dc.identifier.issnl0965-3570-

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