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Article: Engineering e-Collaboration Services with a Multi-Agent System Approach

TitleEngineering e-Collaboration Services with a Multi-Agent System Approach
Authors
KeywordsBDI Agents
Collaboration
Constraints
Cross-Organization Business Process
Mobile Workforce
Issue Date2010
PublisherIGI Global. The Journal's web site is located at http://www.igi-global.com/journals/details.asp?id=34268
Citation
International Journal of Systems and Service-Oriented Engineering , 2010, v. 1 n. 1, p. 1-25 How to Cite?
AbstractWith recent advances in mobile technologies and e-commerce infrastructures, there have been increasing demands for the expansion of collaboration services within and across systems. In particular, human collaboration requirements should be considered together with those for systems and their components. Agent technologies have been deployed in order to model and implement e-commerce activities as multi-agent systems (MAS). Agents are able to provide assistance on behalf of their users or systems in collaboration services. As such, we advocate the engineering of e-collaboration support by means of MAS in the following three key dimensions: (i) across multiple platforms, (ii) across organization boundaries, and (iii) agent-based intelligent support. To archive this, we present a MAS infrastructure to facilitate systems and human collaboration (or e-collaboration) activities based on the belief-desire-intension (BDI) agent architecture, constraint technology, and contemporary Web Services. Further, the MAS infrastructure also provides users with different options of agent support on different platforms. Motivated by the requirements of mobile professional workforces in large enterprises, the authors present their development and adaptation methodology for e-collaboration services with a case study of constraint-based collaboration protocol from a three-tier implementation architecture aspect. They evaluate our approach from the perspective of three main stakeholders of e-collaboration, which include users, management, and systems developers.
Persistent Identifierhttp://hdl.handle.net/10722/85245
ISSN

 

DC FieldValueLanguage
dc.contributor.authorChiu, DKWen_HK
dc.contributor.authorCheung, SCen_HK
dc.contributor.authorLeung, HFen_HK
dc.contributor.authorHung, PCKen_HK
dc.contributor.authorKafeza, Een_HK
dc.contributor.authorHu, Hen_HK
dc.contributor.authorWang, Men_HK
dc.contributor.authorHu, Hen_HK
dc.contributor.authorZhuang, Yen_HK
dc.date.accessioned2010-09-06T09:02:31Z-
dc.date.available2010-09-06T09:02:31Z-
dc.date.issued2010en_HK
dc.identifier.citationInternational Journal of Systems and Service-Oriented Engineering , 2010, v. 1 n. 1, p. 1-25en_HK
dc.identifier.issn1947-3052-
dc.identifier.urihttp://hdl.handle.net/10722/85245-
dc.description.abstractWith recent advances in mobile technologies and e-commerce infrastructures, there have been increasing demands for the expansion of collaboration services within and across systems. In particular, human collaboration requirements should be considered together with those for systems and their components. Agent technologies have been deployed in order to model and implement e-commerce activities as multi-agent systems (MAS). Agents are able to provide assistance on behalf of their users or systems in collaboration services. As such, we advocate the engineering of e-collaboration support by means of MAS in the following three key dimensions: (i) across multiple platforms, (ii) across organization boundaries, and (iii) agent-based intelligent support. To archive this, we present a MAS infrastructure to facilitate systems and human collaboration (or e-collaboration) activities based on the belief-desire-intension (BDI) agent architecture, constraint technology, and contemporary Web Services. Further, the MAS infrastructure also provides users with different options of agent support on different platforms. Motivated by the requirements of mobile professional workforces in large enterprises, the authors present their development and adaptation methodology for e-collaboration services with a case study of constraint-based collaboration protocol from a three-tier implementation architecture aspect. They evaluate our approach from the perspective of three main stakeholders of e-collaboration, which include users, management, and systems developers.-
dc.languageengen_HK
dc.publisherIGI Global. The Journal's web site is located at http://www.igi-global.com/journals/details.asp?id=34268en_HK
dc.relation.ispartofInternational Journal of Systems and Service-Oriented Engineeringen_HK
dc.subjectBDI Agents-
dc.subjectCollaboration-
dc.subjectConstraints-
dc.subjectCross-Organization Business Process-
dc.subjectMobile Workforce-
dc.titleEngineering e-Collaboration Services with a Multi-Agent System Approachen_HK
dc.typeArticleen_HK
dc.identifier.emailWang, M: magwang@hku.hken_HK
dc.identifier.authorityWang, M=rp00967en_HK
dc.identifier.doi10.4018/jssoe.2010092101-
dc.identifier.hkuros162835en_HK
dc.identifier.volume1-
dc.identifier.issue1-
dc.identifier.spage1-
dc.identifier.epage25-
dc.publisher.placeUnited States-

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