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Article: Hearing aid expectations among Chinese first-time users: Relationships to post-fitting satisfaction

TitleHearing aid expectations among Chinese first-time users: Relationships to post-fitting satisfaction
Authors
Issue Date2004
PublisherAustralian Academic Press Pty Ltd. The Journal's web site is located at http://www.audiology.asn.au/anzja.htm
Citation
Australian And New Zealand Journal Of Audiology, 2004, v. 26 n. 1, p. 53-69 How to Cite?
AbstractThis study examines pre-fitting expectations of hearing aid performance, problems, cost and upkeep, and dispenser service by 36 Chinese speaking first-time hearing aid users (mean age = 66 years). The mean average hearing threshold of the group was 54 dB HL. Prior to aid fitting, participants expected good aided performance, few problems, low cost and good service. Expectations about performance in different situations were significantly related to each other, as were various service quality descriptions. Expectations about specific problems and cost did not correlate. The relationship between pre-fitting expectations and satisfaction measured at 3 months post-fitting was subsequently investigated. Greatest post-fitting satisfaction was noted for service quality items and listening in easy situations and lowest satisfaction was evident for difficult listening situations. Pre-fitting expectations did not correlate with general satisfaction with hearing aids or dispenser service. Higher expected ability to hear in noise and television/radio was associated with higher satisfaction post-fitting in same situations. Expectations of fewer problems in appearance pre-fitting were related to satisfaction with the dispenser post-fitting. Higher expectation of the dispenser's communication ability was related to satisfaction with communication with the dispenser in the long-term. Overall, the results of this study indicated that pre-fitting expectations do not have a strong association with post-fitting satisfaction.
Persistent Identifierhttp://hdl.handle.net/10722/82561
ISSN
2003 SCImago Journal Rankings: 0.111
References

 

DC FieldValueLanguage
dc.contributor.authorWong, Len_HK
dc.contributor.authorHickson, Len_HK
dc.contributor.authorMcPherson, Ben_HK
dc.date.accessioned2010-09-06T08:30:46Z-
dc.date.available2010-09-06T08:30:46Z-
dc.date.issued2004en_HK
dc.identifier.citationAustralian And New Zealand Journal Of Audiology, 2004, v. 26 n. 1, p. 53-69en_HK
dc.identifier.issn0157-1532en_HK
dc.identifier.urihttp://hdl.handle.net/10722/82561-
dc.description.abstractThis study examines pre-fitting expectations of hearing aid performance, problems, cost and upkeep, and dispenser service by 36 Chinese speaking first-time hearing aid users (mean age = 66 years). The mean average hearing threshold of the group was 54 dB HL. Prior to aid fitting, participants expected good aided performance, few problems, low cost and good service. Expectations about performance in different situations were significantly related to each other, as were various service quality descriptions. Expectations about specific problems and cost did not correlate. The relationship between pre-fitting expectations and satisfaction measured at 3 months post-fitting was subsequently investigated. Greatest post-fitting satisfaction was noted for service quality items and listening in easy situations and lowest satisfaction was evident for difficult listening situations. Pre-fitting expectations did not correlate with general satisfaction with hearing aids or dispenser service. Higher expected ability to hear in noise and television/radio was associated with higher satisfaction post-fitting in same situations. Expectations of fewer problems in appearance pre-fitting were related to satisfaction with the dispenser post-fitting. Higher expectation of the dispenser's communication ability was related to satisfaction with communication with the dispenser in the long-term. Overall, the results of this study indicated that pre-fitting expectations do not have a strong association with post-fitting satisfaction.en_HK
dc.languageengen_HK
dc.publisherAustralian Academic Press Pty Ltd. The Journal's web site is located at http://www.audiology.asn.au/anzja.htmen_HK
dc.relation.ispartofAustralian and New Zealand Journal of Audiologyen_HK
dc.titleHearing aid expectations among Chinese first-time users: Relationships to post-fitting satisfactionen_HK
dc.typeArticleen_HK
dc.identifier.openurlhttp://library.hku.hk:4550/resserv?sid=HKU:IR&issn=1443-4873&volume=26&spage=53&epage=69&date=2004&atitle=Hearing+Aid+Expectations+among+Chinese+First-time+Users:+Relationships+to+Post-fitting+Satisfactionen_HK
dc.identifier.emailWong, L: llnwong@hku.hken_HK
dc.identifier.emailMcPherson, B: dbmcpher@hkucc.hku.hken_HK
dc.identifier.authorityWong, L=rp00975en_HK
dc.identifier.authorityMcPherson, B=rp00937en_HK
dc.description.naturelink_to_subscribed_fulltext-
dc.identifier.scopuseid_2-s2.0-3042512187en_HK
dc.identifier.hkuros89732en_HK
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-3042512187&selection=ref&src=s&origin=recordpageen_HK
dc.identifier.volume26en_HK
dc.identifier.issue1en_HK
dc.identifier.spage53en_HK
dc.identifier.epage69en_HK
dc.identifier.scopusauthoridWong, L=7402091891en_HK
dc.identifier.scopusauthoridHickson, L=7004043266en_HK
dc.identifier.scopusauthoridMcPherson, B=7006800770en_HK

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