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Article: Interpersonal trust and inter-firm trust in construction projects

TitleInterpersonal trust and inter-firm trust in construction projects
Authors
KeywordsInter-firm trust
Interpersonal trust
Partnering
Project
Relationship
Issue Date2009
PublisherRoutledge. The Journal's web site is located at http://www.tandf.co.uk/journals/titles/01446193.asp
Citation
Construction Management And Economics, 2009, v. 27 n. 6, p. 539-554 How to Cite?
AbstractWorking relationships are important in effecting project performance and cooperation is believed to be a behavioural consequence of trust. Trust, being a quality of relationships, involves people interacting at interpersonal and inter-firm levels. This is investigated through 10 partnering and non-partnering projects, using a validated trust scale. A case study approach is used to collect qualitative data through a quantitative approach to help understand the concept of trust. Data were collected from clients, contractors, consultants and subcontractors. Clients and contractors have a tendency to trust individuals whereas contractors and subcontractors have a tendency to trust firms. Inter-firm trust is better understood than interpersonal trust; but both are associated with keeping commitments and demonstrating cooperation, even though interpersonal trust is considered more important. Partnering does not necessarily exhibit more trust than non-partnering projects whereas clients and contractors have different emphasis on interpersonal and inter-firm trust. Therefore, to promote trusting relationships in multi-parties is to fulfil not only the technological and economical goals, but also the moral and social goals as expressed in people relationships such that a socially safe working place can be created. For this reason, middle managers need to know about trust because they face more relationship problems than others.
Persistent Identifierhttp://hdl.handle.net/10722/81983
ISSN
2015 SCImago Journal Rankings: 0.967
References

 

DC FieldValueLanguage
dc.contributor.authorLau, Een_HK
dc.contributor.authorRowlinson, Sen_HK
dc.date.accessioned2010-09-06T08:24:08Z-
dc.date.available2010-09-06T08:24:08Z-
dc.date.issued2009en_HK
dc.identifier.citationConstruction Management And Economics, 2009, v. 27 n. 6, p. 539-554en_HK
dc.identifier.issn0144-6193en_HK
dc.identifier.urihttp://hdl.handle.net/10722/81983-
dc.description.abstractWorking relationships are important in effecting project performance and cooperation is believed to be a behavioural consequence of trust. Trust, being a quality of relationships, involves people interacting at interpersonal and inter-firm levels. This is investigated through 10 partnering and non-partnering projects, using a validated trust scale. A case study approach is used to collect qualitative data through a quantitative approach to help understand the concept of trust. Data were collected from clients, contractors, consultants and subcontractors. Clients and contractors have a tendency to trust individuals whereas contractors and subcontractors have a tendency to trust firms. Inter-firm trust is better understood than interpersonal trust; but both are associated with keeping commitments and demonstrating cooperation, even though interpersonal trust is considered more important. Partnering does not necessarily exhibit more trust than non-partnering projects whereas clients and contractors have different emphasis on interpersonal and inter-firm trust. Therefore, to promote trusting relationships in multi-parties is to fulfil not only the technological and economical goals, but also the moral and social goals as expressed in people relationships such that a socially safe working place can be created. For this reason, middle managers need to know about trust because they face more relationship problems than others.en_HK
dc.languageengen_HK
dc.publisherRoutledge. The Journal's web site is located at http://www.tandf.co.uk/journals/titles/01446193.aspen_HK
dc.relation.ispartofConstruction Management and Economicsen_HK
dc.subjectInter-firm trusten_HK
dc.subjectInterpersonal trusten_HK
dc.subjectPartneringen_HK
dc.subjectProjecten_HK
dc.subjectRelationshipen_HK
dc.titleInterpersonal trust and inter-firm trust in construction projectsen_HK
dc.typeArticleen_HK
dc.identifier.openurlhttp://library.hku.hk:4550/resserv?sid=HKU:IR&issn=0144-6193&volume=at press&spage=&epage=&date=2009&atitle=Interpersonal+Trust+and+Inter-firm+Trust+in+Construction+Projectsen_HK
dc.identifier.emailRowlinson, S:hrecsmr@hkucc.hku.hken_HK
dc.identifier.authorityRowlinson, S=rp01020en_HK
dc.description.naturelink_to_subscribed_fulltext-
dc.identifier.doi10.1080/01446190903003886en_HK
dc.identifier.scopuseid_2-s2.0-68049130038en_HK
dc.identifier.hkuros166968en_HK
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-68049130038&selection=ref&src=s&origin=recordpageen_HK
dc.identifier.volume27en_HK
dc.identifier.issue6en_HK
dc.identifier.spage539en_HK
dc.identifier.epage554en_HK
dc.publisher.placeUnited Kingdomen_HK
dc.identifier.scopusauthoridLau, E=55108062000en_HK
dc.identifier.scopusauthoridRowlinson, S=7003696228en_HK

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