File Download

There are no files associated with this item.

  Links for fulltext
     (May Require Subscription)
Supplementary

Article: Performance measurement in a supply chain

TitlePerformance measurement in a supply chain
Authors
KeywordsAnalytic hierarchy process
Multi-attribute decision-making
Performance measurement
Supply chain
Issue Date2003
PublisherSpringer U K. The Journal's web site is located at http://www.springer.com/engineering/production+eng/journal/170
Citation
International Journal Of Advanced Manufacturing Technology, 2003, v. 21 n. 7, p. 534-548 How to Cite?
AbstractThe supply chain is an important element in logistics development for all industries. It can improve efficiency and effectiveness of not only product transfer, but also information sharing between the complex hierarchy of all the tiers. There is no systematic grouping of the different performance measures in the existing literatures. This paper presents the formulisation of both quantitative and qualitative performance measurements for easy representation and understanding. Apart from the common criteria such as cost and quality, five other performance measurements are defined: resource utilisation; flexibility; visibility; trust; and innovativeness. In particular, new definitions are developed for visibility, trust, and innovativeness. Details of choices of these performance measurements are listed and suggested solutions are given, with the hope that a full picture of supply chain performance measurements is developed. In addition, a multi-attribute decision-making technique, an analytic hierarchy process (AHP), is used to make decisions based on the priority of performance measures. This paper outlines the application and particularly the pairwise comparison which helps to identify easily the importance of different performance measurements. An example from the electronic industry is used to demonstrate the AHP technique.
Persistent Identifierhttp://hdl.handle.net/10722/74517
ISSN
2015 Impact Factor: 1.568
2015 SCImago Journal Rankings: 0.915
ISI Accession Number ID
References

 

DC FieldValueLanguage
dc.contributor.authorChan, FTSen_HK
dc.date.accessioned2010-09-06T07:02:06Z-
dc.date.available2010-09-06T07:02:06Z-
dc.date.issued2003en_HK
dc.identifier.citationInternational Journal Of Advanced Manufacturing Technology, 2003, v. 21 n. 7, p. 534-548en_HK
dc.identifier.issn0268-3768en_HK
dc.identifier.urihttp://hdl.handle.net/10722/74517-
dc.description.abstractThe supply chain is an important element in logistics development for all industries. It can improve efficiency and effectiveness of not only product transfer, but also information sharing between the complex hierarchy of all the tiers. There is no systematic grouping of the different performance measures in the existing literatures. This paper presents the formulisation of both quantitative and qualitative performance measurements for easy representation and understanding. Apart from the common criteria such as cost and quality, five other performance measurements are defined: resource utilisation; flexibility; visibility; trust; and innovativeness. In particular, new definitions are developed for visibility, trust, and innovativeness. Details of choices of these performance measurements are listed and suggested solutions are given, with the hope that a full picture of supply chain performance measurements is developed. In addition, a multi-attribute decision-making technique, an analytic hierarchy process (AHP), is used to make decisions based on the priority of performance measures. This paper outlines the application and particularly the pairwise comparison which helps to identify easily the importance of different performance measurements. An example from the electronic industry is used to demonstrate the AHP technique.en_HK
dc.languageengen_HK
dc.publisherSpringer U K. The Journal's web site is located at http://www.springer.com/engineering/production+eng/journal/170en_HK
dc.relation.ispartofInternational Journal of Advanced Manufacturing Technologyen_HK
dc.subjectAnalytic hierarchy processen_HK
dc.subjectMulti-attribute decision-makingen_HK
dc.subjectPerformance measurementen_HK
dc.subjectSupply chainen_HK
dc.titlePerformance measurement in a supply chainen_HK
dc.typeArticleen_HK
dc.identifier.openurlhttp://library.hku.hk:4550/resserv?sid=HKU:IR&issn=0268-3768&volume=21&spage=534&epage=548&date=2003&atitle=Performance+measurement+in+supply+chainen_HK
dc.identifier.emailChan, FTS: ftschan@hkucc.hku.hken_HK
dc.identifier.authorityChan, FTS=rp00090en_HK
dc.description.naturelink_to_subscribed_fulltext-
dc.identifier.doi10.1007/s001700300063en_HK
dc.identifier.scopuseid_2-s2.0-0038046206en_HK
dc.identifier.hkuros80618en_HK
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-0038046206&selection=ref&src=s&origin=recordpageen_HK
dc.identifier.volume21en_HK
dc.identifier.issue7en_HK
dc.identifier.spage534en_HK
dc.identifier.epage548en_HK
dc.identifier.isiWOS:000186959000009-
dc.publisher.placeUnited Kingdomen_HK
dc.identifier.scopusauthoridChan, FTS=7202586517en_HK

Export via OAI-PMH Interface in XML Formats


OR


Export to Other Non-XML Formats