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Article: Synchronous quality function deployment (QFD) over world wide web

TitleSynchronous quality function deployment (QFD) over world wide web
Authors
KeywordsInternet/Intranet
Quality function deployment
Synchronized design tools
Web-based
Issue Date2002
PublisherPergamon. The Journal's web site is located at http://www.elsevier.com/locate/cie
Citation
Computers And Industrial Engineering, 2002, v. 42 n. 2-4, p. 425-431 How to Cite?
AbstractQuality function deployment (QFD) is one of the formal techniques for effective product development. Its main purpose is to listen to the voice of the customer and deploy it down the stream of product development with minimum loss or distortion. It achieves this purpose by using a series of matrices. QFD is a team tool. However, most of computerized QFD systems are standalone and therefore offer limited support for teamwork. This paper proposes to employ the world wide web (WWW, web) technology to provide QFD services on the Internet/Intranets. The synchronized collaboration between team members distributed geographically and over time is particularly emphasized in this development. The resulting web-based QFD system requires no installation or maintenance on the client side but offers remote and simultaneous accesses and therefore supports better teamwork. © 2002 Elsevier Science Ltd. All rights reserved.
Persistent Identifierhttp://hdl.handle.net/10722/74490
ISSN
2015 Impact Factor: 2.086
2015 SCImago Journal Rankings: 1.630
ISI Accession Number ID
References

 

DC FieldValueLanguage
dc.contributor.authorHuang, GQen_HK
dc.contributor.authorMak, KLen_HK
dc.date.accessioned2010-09-06T07:01:50Z-
dc.date.available2010-09-06T07:01:50Z-
dc.date.issued2002en_HK
dc.identifier.citationComputers And Industrial Engineering, 2002, v. 42 n. 2-4, p. 425-431en_HK
dc.identifier.issn0360-8352en_HK
dc.identifier.urihttp://hdl.handle.net/10722/74490-
dc.description.abstractQuality function deployment (QFD) is one of the formal techniques for effective product development. Its main purpose is to listen to the voice of the customer and deploy it down the stream of product development with minimum loss or distortion. It achieves this purpose by using a series of matrices. QFD is a team tool. However, most of computerized QFD systems are standalone and therefore offer limited support for teamwork. This paper proposes to employ the world wide web (WWW, web) technology to provide QFD services on the Internet/Intranets. The synchronized collaboration between team members distributed geographically and over time is particularly emphasized in this development. The resulting web-based QFD system requires no installation or maintenance on the client side but offers remote and simultaneous accesses and therefore supports better teamwork. © 2002 Elsevier Science Ltd. All rights reserved.en_HK
dc.languageengen_HK
dc.publisherPergamon. The Journal's web site is located at http://www.elsevier.com/locate/cieen_HK
dc.relation.ispartofComputers and Industrial Engineeringen_HK
dc.subjectInternet/Intraneten_HK
dc.subjectQuality function deploymenten_HK
dc.subjectSynchronized design toolsen_HK
dc.subjectWeb-baseden_HK
dc.titleSynchronous quality function deployment (QFD) over world wide weben_HK
dc.typeArticleen_HK
dc.identifier.openurlhttp://library.hku.hk:4550/resserv?sid=HKU:IR&issn=0360-8352&volume=42&issue=2-4&spage=425&epage=431&date=2002&atitle=Synchronous+quality+function+deployment+(QFD)+over+world+wide+weben_HK
dc.identifier.emailHuang, GQ:gqhuang@hkucc.hku.hken_HK
dc.identifier.emailMak, KL:makkl@hkucc.hku.hken_HK
dc.identifier.authorityHuang, GQ=rp00118en_HK
dc.identifier.authorityMak, KL=rp00154en_HK
dc.description.naturelink_to_subscribed_fulltext-
dc.identifier.doi10.1016/S0360-8352(02)00034-7en_HK
dc.identifier.scopuseid_2-s2.0-0037061524en_HK
dc.identifier.hkuros82344en_HK
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-0037061524&selection=ref&src=s&origin=recordpageen_HK
dc.identifier.volume42en_HK
dc.identifier.issue2-4en_HK
dc.identifier.spage425en_HK
dc.identifier.epage431en_HK
dc.identifier.isiWOS:000175735300034-
dc.publisher.placeUnited Kingdomen_HK
dc.identifier.scopusauthoridHuang, GQ=7403425048en_HK
dc.identifier.scopusauthoridMak, KL=7102680226en_HK

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