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Article: Brokering the customer-supplier partnership in product design and realization over the World Wide Web

TitleBrokering the customer-supplier partnership in product design and realization over the World Wide Web
Authors
Issue Date2003
PublisherTaylor & Francis Inc. The Journal's web site is located at http://www.tandf.co.uk/journals/titles/0740817x.asp
Citation
IIE Transactions (Institute Of Industrial Engineers), 2003, v. 35 n. 4, p. 369-378 How to Cite?
AbstractThis research is concerned with the application of the World Wide Web (WWW or web) technology to facilitate the early supplier involvement in new product development. The paper focuses on two parts of the resulting web-based system. The first part is the Bid Explorer underpinned by a bid model which is based on design specification. The bid model consists of inquiries which in turn have values of different types. Inquiries are represented in a hierarchical tree. The bid model is collaboratively established by, and thereafter commonly shared between, the customer and all the interested suppliers. From the point of view of the customer, the inquiries are their requirements. In contrast, from the supplier's viewpoint the inquiries are their capabilities. The second part of the system is the Partnership Explorer which is underpinned by a partnership model. This partnership model uses four types of numeric partnership indices, namely satisfaction index (SI), flexibility index (FI), risk index (RI), and confidence index (CI). The SI is based on the overlap between the customer requirements and supplier capabilities. The FI is based on the surplus of the supplier capabilities in relation to the customer requirements. The RI is evaluated through the shortage of the supplier capabilities with reference to the customer requirements. The CI is based on the past performance records of a supplier.
Persistent Identifierhttp://hdl.handle.net/10722/74461
ISSN
2015 Impact Factor: 1.463
2015 SCImago Journal Rankings: 1.293
ISI Accession Number ID
References

 

DC FieldValueLanguage
dc.contributor.authorHuang, GQen_HK
dc.contributor.authorMak, KLen_HK
dc.date.accessioned2010-09-06T07:01:33Z-
dc.date.available2010-09-06T07:01:33Z-
dc.date.issued2003en_HK
dc.identifier.citationIIE Transactions (Institute Of Industrial Engineers), 2003, v. 35 n. 4, p. 369-378en_HK
dc.identifier.issn0740-817Xen_HK
dc.identifier.urihttp://hdl.handle.net/10722/74461-
dc.description.abstractThis research is concerned with the application of the World Wide Web (WWW or web) technology to facilitate the early supplier involvement in new product development. The paper focuses on two parts of the resulting web-based system. The first part is the Bid Explorer underpinned by a bid model which is based on design specification. The bid model consists of inquiries which in turn have values of different types. Inquiries are represented in a hierarchical tree. The bid model is collaboratively established by, and thereafter commonly shared between, the customer and all the interested suppliers. From the point of view of the customer, the inquiries are their requirements. In contrast, from the supplier's viewpoint the inquiries are their capabilities. The second part of the system is the Partnership Explorer which is underpinned by a partnership model. This partnership model uses four types of numeric partnership indices, namely satisfaction index (SI), flexibility index (FI), risk index (RI), and confidence index (CI). The SI is based on the overlap between the customer requirements and supplier capabilities. The FI is based on the surplus of the supplier capabilities in relation to the customer requirements. The RI is evaluated through the shortage of the supplier capabilities with reference to the customer requirements. The CI is based on the past performance records of a supplier.en_HK
dc.languageengen_HK
dc.publisherTaylor & Francis Inc. The Journal's web site is located at http://www.tandf.co.uk/journals/titles/0740817x.aspen_HK
dc.relation.ispartofIIE Transactions (Institute of Industrial Engineers)en_HK
dc.titleBrokering the customer-supplier partnership in product design and realization over the World Wide Weben_HK
dc.typeArticleen_HK
dc.identifier.emailHuang, GQ:gqhuang@hkucc.hku.hken_HK
dc.identifier.emailMak, KL:makkl@hkucc.hku.hken_HK
dc.identifier.authorityHuang, GQ=rp00118en_HK
dc.identifier.authorityMak, KL=rp00154en_HK
dc.description.naturelink_to_subscribed_fulltext-
dc.identifier.doi10.1080/07408170304373en_HK
dc.identifier.scopuseid_2-s2.0-0037386052en_HK
dc.identifier.hkuros82335en_HK
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-0037386052&selection=ref&src=s&origin=recordpageen_HK
dc.identifier.volume35en_HK
dc.identifier.issue4en_HK
dc.identifier.spage369en_HK
dc.identifier.epage378en_HK
dc.identifier.isiWOS:000182268600004-
dc.publisher.placeUnited Statesen_HK
dc.identifier.scopusauthoridHuang, GQ=7403425048en_HK
dc.identifier.scopusauthoridMak, KL=7102680226en_HK

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