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Article: A virtual case benchmarking scheme for vendors' performance assessment

TitleA virtual case benchmarking scheme for vendors' performance assessment
Authors
KeywordsBenchmarking
Corporate strategy
Decision support systems
Issue Date2005
PublisherEmerald Group Publishing Limited. The Journal's web site is located at http://www.emeraldinsight.com/info/journals/bij/bij.jsp
Citation
Benchmarking, 2005, v. 12 n. 1, p. 61-80 How to Cite?
AbstractPurpose - This paper attempts to propose a virtual case-based benchmarking system (VCBS) which incorporates computational intelligence technologies into partners' benchmarking process to support decision-making. Design/methodology/ approach - The proposed system consists of three main modules: data repository module, OLAP module and case-based reasoning (CBR) module. The VCBS is a web-based application that enables users to access the system and submit information to the system in anywhere at anytime. The database repository, on the other hand, maintains and acquires the data that are generated in the transactions processes and other workflow processes. It also ensures the entire valuable data which are accessible for the management to make decisions. The OLAP and the CBR modules are considered as the brain of the VCBS. The CBR module is aimed for short-listing candidate, while the OLAP module is utilized for benchmarking the short-listed candidate. Findings - The VCBS is particularly useful in situations where multiple supply chain partners are involved to achieve the common objective to produce the products to the best satisfaction of customer demands with the lowest possible cost. Research limitations/ implications - Since data warehouse does not update in real time it only performs update periodically during non-office hours to avoid network traffic. The solution provided to the company may not be the most updated information. Originality/value - The proposed system improves the current practice of partner selection by adopting the computational intelligence technologies into the traditional partner selection process with the assimilation of data repository, CBR and OLAP to form the integrated system for evaluation of potential partners prior to the final decision. © Emerald Group Publishing Limited.
Persistent Identifierhttp://hdl.handle.net/10722/74306
ISSN
2015 SCImago Journal Rankings: 0.556
References

 

DC FieldValueLanguage
dc.contributor.authorLau, HCWen_HK
dc.contributor.authorLau, PKHen_HK
dc.contributor.authorFung, RYKen_HK
dc.contributor.authorChan, FTSen_HK
dc.contributor.authorIp, RWLen_HK
dc.date.accessioned2010-09-06T06:59:59Z-
dc.date.available2010-09-06T06:59:59Z-
dc.date.issued2005en_HK
dc.identifier.citationBenchmarking, 2005, v. 12 n. 1, p. 61-80en_HK
dc.identifier.issn1463-5771en_HK
dc.identifier.urihttp://hdl.handle.net/10722/74306-
dc.description.abstractPurpose - This paper attempts to propose a virtual case-based benchmarking system (VCBS) which incorporates computational intelligence technologies into partners' benchmarking process to support decision-making. Design/methodology/ approach - The proposed system consists of three main modules: data repository module, OLAP module and case-based reasoning (CBR) module. The VCBS is a web-based application that enables users to access the system and submit information to the system in anywhere at anytime. The database repository, on the other hand, maintains and acquires the data that are generated in the transactions processes and other workflow processes. It also ensures the entire valuable data which are accessible for the management to make decisions. The OLAP and the CBR modules are considered as the brain of the VCBS. The CBR module is aimed for short-listing candidate, while the OLAP module is utilized for benchmarking the short-listed candidate. Findings - The VCBS is particularly useful in situations where multiple supply chain partners are involved to achieve the common objective to produce the products to the best satisfaction of customer demands with the lowest possible cost. Research limitations/ implications - Since data warehouse does not update in real time it only performs update periodically during non-office hours to avoid network traffic. The solution provided to the company may not be the most updated information. Originality/value - The proposed system improves the current practice of partner selection by adopting the computational intelligence technologies into the traditional partner selection process with the assimilation of data repository, CBR and OLAP to form the integrated system for evaluation of potential partners prior to the final decision. © Emerald Group Publishing Limited.en_HK
dc.languageengen_HK
dc.publisherEmerald Group Publishing Limited. The Journal's web site is located at http://www.emeraldinsight.com/info/journals/bij/bij.jspen_HK
dc.relation.ispartofBenchmarkingen_HK
dc.subjectBenchmarkingen_HK
dc.subjectCorporate strategyen_HK
dc.subjectDecision support systemsen_HK
dc.titleA virtual case benchmarking scheme for vendors' performance assessmenten_HK
dc.typeArticleen_HK
dc.identifier.emailChan, FTS: ftschan@hkucc.hku.hken_HK
dc.identifier.authorityChan, FTS=rp00090en_HK
dc.description.naturelink_to_subscribed_fulltext-
dc.identifier.doi10.1108/14635770510582916en_HK
dc.identifier.scopuseid_2-s2.0-18844362901en_HK
dc.identifier.hkuros100470en_HK
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-18844362901&selection=ref&src=s&origin=recordpageen_HK
dc.identifier.volume12en_HK
dc.identifier.issue1en_HK
dc.identifier.spage61en_HK
dc.identifier.epage80en_HK
dc.publisher.placeUnited Kingdomen_HK
dc.identifier.scopusauthoridLau, HCW=7201497785en_HK
dc.identifier.scopusauthoridLau, PKH=7102543526en_HK
dc.identifier.scopusauthoridFung, RYK=7101741904en_HK
dc.identifier.scopusauthoridChan, FTS=7202586517en_HK
dc.identifier.scopusauthoridIp, RWL=6701655036en_HK
dc.identifier.citeulike138623-

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