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Article: Is there a relationship between construction conflicts and participants' satisfaction?

TitleIs there a relationship between construction conflicts and participants' satisfaction?
Authors
KeywordsConflict management
Conflict resolution
Construction industry
Hong Kong
Issue Date2005
PublisherEmerald Group Publishing Limited. The Journal's web site is located at http://www.emeraldinsight.com/ecam.htm
Citation
Engineering, Construction And Architectural Management, 2005, v. 12 n. 2, p. 149-167 How to Cite?
AbstractThe complicated construction conflict management within the goal setting process in construction projects is discussed. A questionnaire survey was considered suitable for establishing the component elements of research variables. The findings of the survey indicate that moderate level of conflict can improve satisfaction until a certain point whereby the satisfaction diminishes as conflict escalates. Both conflict and conflict resolution in the goal setting process are important components influencing the final outcome. Solving conflicts using the integration style helps in arriving at the best value in the decision process and improves the level of participant satisfaction.
Persistent Identifierhttp://hdl.handle.net/10722/71873
ISSN
2015 SCImago Journal Rankings: 0.541
References

 

DC FieldValueLanguage
dc.contributor.authorLeung, Men_HK
dc.contributor.authorLiu, AMMen_HK
dc.contributor.authorNg, STen_HK
dc.date.accessioned2010-09-06T06:35:56Z-
dc.date.available2010-09-06T06:35:56Z-
dc.date.issued2005en_HK
dc.identifier.citationEngineering, Construction And Architectural Management, 2005, v. 12 n. 2, p. 149-167en_HK
dc.identifier.issn0969-9988en_HK
dc.identifier.urihttp://hdl.handle.net/10722/71873-
dc.description.abstractThe complicated construction conflict management within the goal setting process in construction projects is discussed. A questionnaire survey was considered suitable for establishing the component elements of research variables. The findings of the survey indicate that moderate level of conflict can improve satisfaction until a certain point whereby the satisfaction diminishes as conflict escalates. Both conflict and conflict resolution in the goal setting process are important components influencing the final outcome. Solving conflicts using the integration style helps in arriving at the best value in the decision process and improves the level of participant satisfaction.en_HK
dc.languageengen_HK
dc.publisherEmerald Group Publishing Limited. The Journal's web site is located at http://www.emeraldinsight.com/ecam.htmen_HK
dc.relation.ispartofEngineering, Construction and Architectural Managementen_HK
dc.subjectConflict managementen_HK
dc.subjectConflict resolutionen_HK
dc.subjectConstruction industryen_HK
dc.subjectHong Kongen_HK
dc.titleIs there a relationship between construction conflicts and participants' satisfaction?en_HK
dc.typeArticleen_HK
dc.identifier.openurlhttp://library.hku.hk:4550/resserv?sid=HKU:IR&issn=0969-9988&volume=12&issue=2&spage=149&epage=167&date=2005&atitle=Is+there+a+relationship+between+construction+conflicts+and+participants%27+satisfaction?en_HK
dc.identifier.emailLiu, AMM:ammliu@hkucc.hku.hken_HK
dc.identifier.emailNg, ST:tstng@hkucc.hku.hken_HK
dc.identifier.authorityLiu, AMM=rp01432en_HK
dc.identifier.authorityNg, ST=rp00158en_HK
dc.description.naturelink_to_subscribed_fulltext-
dc.identifier.doi10.1108/09699980510584494en_HK
dc.identifier.scopuseid_2-s2.0-18844379685en_HK
dc.identifier.hkuros102479en_HK
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-18844379685&selection=ref&src=s&origin=recordpageen_HK
dc.identifier.volume12en_HK
dc.identifier.issue2en_HK
dc.identifier.spage149en_HK
dc.identifier.epage167en_HK
dc.publisher.placeUnited Kingdomen_HK
dc.identifier.scopusauthoridLeung, M=8275258600en_HK
dc.identifier.scopusauthoridLiu, AMM=7402583118en_HK
dc.identifier.scopusauthoridNg, ST=7403358853en_HK
dc.identifier.citeulike114121-

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