File Download

There are no files associated with this item.

  Links for fulltext
     (May Require Subscription)
Supplementary

Article: Expectation of performance levels pertinent to consultant performance evaluation

TitleExpectation of performance levels pertinent to consultant performance evaluation
Authors
KeywordsEngineering consultant
Performance evaluation
Performance levels
Issue Date2007
PublisherPergamon. The Journal's web site is located at http://www.elsevier.com/locate/ijproman
Citation
International Journal Of Project Management, 2007, v. 25 n. 1, p. 90-103 How to Cite?
AbstractMore and more clients seek to measure the performance of Engineering Consultants (ECs) and amass a set of Consultant Performance Evaluation (CPE) records with an intention to monitor the quality of consultancy service and facilitate subsequent decisions. To extent the breadth and hence the reliability of the data source, an exchange of performance records amongst different clients is desirable. However, as CPE criteria could vary from one client to another, the desired aim of establishing a more comprehensive performance profile of ECs may not be realised even if clients agree to share such information. Furthermore, in the absence of a systematic guideline, the appraisal of ECs' performance is likely to be conducted in an individualistic manner. In this paper, a set of common CPE criteria pertinent to the service offered at the design stage and the Quantitative Indicators (QI) pertinent to each criterion are first identified. In order to improve the fairness of CPE, the expectations that best describe the various performance levels of each QI are unveiled. Having a better understanding on the expectations of various performance levels could ensure the CPE be conducted in a more objective and unified manner. © 2006 Elsevier Ltd and IPMA.
Persistent Identifierhttp://hdl.handle.net/10722/70748
ISSN
2015 Impact Factor: 2.885
2015 SCImago Journal Rankings: 1.497
References

 

DC FieldValueLanguage
dc.contributor.authorChow, LKen_HK
dc.contributor.authorNg, STen_HK
dc.date.accessioned2010-09-06T06:25:46Z-
dc.date.available2010-09-06T06:25:46Z-
dc.date.issued2007en_HK
dc.identifier.citationInternational Journal Of Project Management, 2007, v. 25 n. 1, p. 90-103en_HK
dc.identifier.issn0263-7863en_HK
dc.identifier.urihttp://hdl.handle.net/10722/70748-
dc.description.abstractMore and more clients seek to measure the performance of Engineering Consultants (ECs) and amass a set of Consultant Performance Evaluation (CPE) records with an intention to monitor the quality of consultancy service and facilitate subsequent decisions. To extent the breadth and hence the reliability of the data source, an exchange of performance records amongst different clients is desirable. However, as CPE criteria could vary from one client to another, the desired aim of establishing a more comprehensive performance profile of ECs may not be realised even if clients agree to share such information. Furthermore, in the absence of a systematic guideline, the appraisal of ECs' performance is likely to be conducted in an individualistic manner. In this paper, a set of common CPE criteria pertinent to the service offered at the design stage and the Quantitative Indicators (QI) pertinent to each criterion are first identified. In order to improve the fairness of CPE, the expectations that best describe the various performance levels of each QI are unveiled. Having a better understanding on the expectations of various performance levels could ensure the CPE be conducted in a more objective and unified manner. © 2006 Elsevier Ltd and IPMA.en_HK
dc.languageengen_HK
dc.publisherPergamon. The Journal's web site is located at http://www.elsevier.com/locate/ijpromanen_HK
dc.relation.ispartofInternational Journal of Project Managementen_HK
dc.subjectEngineering consultanten_HK
dc.subjectPerformance evaluationen_HK
dc.subjectPerformance levelsen_HK
dc.titleExpectation of performance levels pertinent to consultant performance evaluationen_HK
dc.typeArticleen_HK
dc.identifier.openurlhttp://library.hku.hk:4550/resserv?sid=HKU:IR&issn=0263-7863&volume=25&issue=1&spage=90&epage=103&date=2007&atitle=Expectation+of+performance+levels+pertinent+to+consultant+performance+evaluationen_HK
dc.identifier.emailNg, ST:tstng@hkucc.hku.hken_HK
dc.identifier.authorityNg, ST=rp00158en_HK
dc.description.naturelink_to_subscribed_fulltext-
dc.identifier.doi10.1016/j.ijproman.2006.08.007en_HK
dc.identifier.scopuseid_2-s2.0-33845637924en_HK
dc.identifier.hkuros128629en_HK
dc.relation.referenceshttp://www.scopus.com/mlt/select.url?eid=2-s2.0-33845637924&selection=ref&src=s&origin=recordpageen_HK
dc.identifier.volume25en_HK
dc.identifier.issue1en_HK
dc.identifier.spage90en_HK
dc.identifier.epage103en_HK
dc.publisher.placeUnited Kingdomen_HK
dc.identifier.scopusauthoridChow, LK=8303089900en_HK
dc.identifier.scopusauthoridNg, ST=7403358853en_HK

Export via OAI-PMH Interface in XML Formats


OR


Export to Other Non-XML Formats